Name: store.anycubic.com
Telephone: 000000000
Rating: 4.8

IW Guest

Great customer service for spare parts

I had small accident with my printer, needed spare part. Wrote to customer service team and what i needed was already on the go few days later. I cannot stress enough how small things like this make Anycubic excellent partner to work with, even for small customer.

Date of experience: May 11, 2025

Edward Patterson Guest

10 months ago

Had issues with my Mono M7 resin…

Had issues with my Mono M7 resin printer.Support was fast and three days after entering the problem, the defective part was replaced free of charge.

Date of experience: May 10, 2025

Pigy11 Guest

10 months ago

M7 Max platform issue

M7 Max platform issue. Fast answers, fast solution. Very comfortable service.

Date of experience: May 09, 2025

Jayce T. Guest

10 months ago

After reception of my kobra s1 I …

After reception of my kobra s1 I had problems with the extrusion of the filament it was from a defective piece, they automatically took into account my request and sent a new extruder.Thank you very much !

Date of experience: May 09, 2025

MS71 Guest

10 months ago

Support team worked with me through…

Support team worked with me through every step of the troubleshooting process.

Date of experience: May 08, 2025

Jayden Johnson Guest

10 months ago

always great!

i'm client for anycubic products for 6 years now, always great after sale service and very nice contact, great products. never had any complain about them!

Date of experience: May 08, 2025

Rowland S. Guest

10 months ago

ACE Pro working fine now

Explained my issue with the ACE Pro and provided a video of the problem as it was happening. They shipped me a replacement part after identifying the correct solution. All is good now and I am printing with all 4 colours.

Date of experience: May 08, 2025

Lauren Rogers Guest

10 months ago

Very prompt service from support

Very prompt service from support, they were able to guide me and correct my problem

Date of experience: May 07, 2025

Vicary Coleman Guest

10 months ago

My kobra 3 is awesome but my kobra 3…

My kobra 3 is awesome but my kobra 3 max had some issues with z offset because of the gauge sensor they quickly solved the issue, and they are sending me new parts

Date of experience: May 07, 2025

gameuse147040 Guest

10 months ago

Prompt service

I ordered the Kobra 3 Max 3d printer directly from Anycubic. The printer arrived within 2 weeks.Unfortunately after assembly I experienced 2 problems. The first was with shuddering when the bed travels at speed to the extreme end of the -Y axis. The second was getting an error when going through the auto leveling procedure.I contacted support centre and received prompt and direct assistance.The shuddering problem is solved while a replacement part is going to be sent under warranty.