talabat.com

1.2
1.2 Based on 739 reviews

...

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Average Rating

1.2

/
5

739 Reviews

5 Star
2%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
94%

Filtered Reviews

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Review Time

Troy Price
Wrong delivery of food

Wrong delivery of food. They credited me. But only party. I ended up playing 4 euros extra to get the correct food, because they don't pay riders fee etc back.Scam.

1
Date of experience: Dec 19, 2024
Arda
Can’t contact them to cancel…

Can’t contact them to cancel subscription. Charge me two more months for nothing

1
Date of experience: Dec 18, 2024
Burt B.
WORST FOOD DELIVERY COMPANY !!!!!

WORST FOOD DELIVERY COMPANY !!!!!! You order they make a mistake with your order and don’t get it delivered after 2 hours then simply cancel it

1
Date of experience: Dec 18, 2024
CC93
I place order at grocery store some how…

I place order at grocery store some how talabat can not deliver the items the cancel the order I complain 5 times to get the money refound for my not delivered items but nothing there's no live support to help. If something goes wrong with your order good luck getting any support, their agents are trained to waste your time until you get fed up and let go, took me a Month of consistency an still get no refund on a canceled order by talabat . Hope they improve the app and customer service!!

1
Date of experience: Dec 02, 2024
Mia B.
I was disappointed in Talabat

I was disappointed in Talabat. They do not have any communication with the restaurants they have. If you have a discount voucher, they do not work with it.

1
Date of experience: Nov 23, 2024
Deborah C.
I just ordered from talabat the price…

I just ordered from talabat the price was 39Dh but the item I have selected wasn’t enough so they returned 21Dh and only one item delivered which cost me 10 Dh for the item and 9 dirhams for the delivery I asked the customer service to cancel my order but they refused due to the unreasonable policy which save there rights

1
Date of experience: Nov 22, 2024
SP7
waited my order for 2 hours and I…

waited my order for 2 hours and I contacted customer service and he told me that they will deliver as soon as possible but they canceled it due to damage packaging (drama) since I paid it already so I don’t have choice but to reorder it again and waited another 2 hours. talabat is completely disaster now. I deleted the apps and downloaded SMILES. fast delivery and u can get a lot of offers and discounts. guys try smiles apps u won’t regret promise🥰

1
Date of experience: Nov 17, 2024
Adel Morgan
0 customer service

Absolute crap. 0 customer service. My food was two hours late and frozen cold and soggy. I had to throw away and logically request a refund which they never gave, will never use this terrible app again, 0 customer service

1
Date of experience: Nov 16, 2024
Jessie Price
very bad custumer service and delevery…

very bad custumer service and delevery the delever my good to another pple and in the one who pay very bad and didnt even ask me as if im not a human they just throw good and go very bad

1
Date of experience: Nov 14, 2024
Shelley
the company keeps lying to hide their…

the company keeps lying to hide their mistakes so they wont refund any amount of money,i got a delay in an order for over 2 hours and the food arrived cold. we were promised that there wont be a delay over an hour. but no promises were kept. i asked to cancel the order, they refused, i asked to refund, they offered 35 dhs voucher. since that day i stopped ordering from talabat.

1
Date of experience: Nov 14, 2024

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