Review Time
The site is great to navigate with lots of options and customisation. My only issue is that the images on the site do not match the same saturation of the real thing. I was a little disappointed when it arrived as I was expecting the green sapphires to have more colour based on the website images but I'm still happy with it.The effort put into packaging was really nice.Pricing was a bit higher than other places but I would still recommend over others due to the selection and quality.
Highly recommended. Florencia was very patient, helpful and thorough in developing my ring design, all the way through to completion. Great work Florencia and goldsmiths! My now fiancée loves the ring.The only let down (let a star for this) was the logistics team efforts and delays in delivering the ring on time.
After visiting the offices in Bank for both an engagement ring, and wedding rings, I can say that the level of service, care, and attention is second to none.The team make the whole process incredibly smooth, and listen to your opinions and choices, and cater to your wishes. They explained different diamond choices, and gave choices at various levels up to your budget (not just offering you the most expensive one).Highly recommend them, especially Aline, and Michelle, who were excellent through the journey.
If I could give one star I would. I have been completely messed about by Taylor and Hart. I received my order and wore it for a month. When I asked for a resize I was told that the ring hadn't been made to sufficient quality and needed to be replaced. Would they even have contacted me if I hadn't asked for the resize? Then ensues 5 weeks of complete messing about . Twice they said they were sending the ring and didn't, emails saying I needed to pay for the replacement, emails saying I needed to travel 150 miles to pick up the replacement. It has completely ruined the whole engagement process for me. 10 weeks on I still don't have a ring. I will NEVER use them again and would advise others not to.
A really lovely experience using Taylor and Hart. My partner brought my engagement ring from them and so happy with the quality and the expertise provided e.g not to go too thin with the band compared to the size of the stone - which was advice not provided by other companies.We went back to Taylor and Hart for our wedding rings, we visited in person and it was really nice to try the rings on and make sure we were getting exactly what we wanted.Rings arrived today, in really lovely packaging which added to the experience. My partner was first recommended Taylor and Hart by a friend and we would also recommend to anyone buying engagement or wedding rings!
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UK: 0203 126 4915
U.S: (646) 712 9358
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