taylorandhart.com

4.7
4.7 Based on 201 reviews

enquiries@taylorandhart.com UK: 0203 126 4915 U.S: (646) 712 9358...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

201 Reviews

5 Star
91%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
6%

Filtered Reviews

Filter Reviews

Review Time

Harrison Rogers
Amazing customer service

Amazing customer service, really helpful, friendly and accommodating. Beautiful ring designs.

5
Date of experience: Nov 20, 2024
Edward Sanders
The site is great to navigate with lots…

The site is great to navigate with lots of options and customisation. My only issue is that the images on the site do not match the same saturation of the real thing. I was a little disappointed when it arrived as I was expecting the green sapphires to have more colour based on the website images but I'm still happy with it.The effort put into packaging was really nice.Pricing was a bit higher than other places but I would still recommend over others due to the selection and quality.

4
Date of experience: Nov 15, 2024
Jet Smith
Super helpful staff and beautiful ring…

Super helpful staff and beautiful ring - lots of other companies in this market but really pleased we went with TH in the end.

5
Date of experience: Nov 07, 2024
Gogodude9
Highly recommended

Highly recommended. Florencia was very patient, helpful and thorough in developing my ring design, all the way through to completion. Great work Florencia and goldsmiths! My now fiancée loves the ring.The only let down (let a star for this) was the logistics team efforts and delays in delivering the ring on time.

4
Date of experience: Oct 26, 2024
Bubby
Excellent service. Would recommend

After visiting the offices in Bank for both an engagement ring, and wedding rings, I can say that the level of service, care, and attention is second to none.The team make the whole process incredibly smooth, and listen to your opinions and choices, and cater to your wishes. They explained different diamond choices, and gave choices at various levels up to your budget (not just offering you the most expensive one).Highly recommend them, especially Aline, and Michelle, who were excellent through the journey.

5
Date of experience: Oct 09, 2024
Dylan
Great quality

The ring arrived on time, it is beautifully made. The communication and delivery were smooth

5
Date of experience: Oct 07, 2024
Sidney Hughes
Custom ring

Absolutely love the ring and so does my Fiancè, the customer service was amazing and helped me every step of the way many thanks to them.

5
Date of experience: Oct 04, 2024
Alma Sanders
Truly a great experience

Truly a great experience! For someone who had no idea what they were doing the support I was offered by all the staff, especially Janaya, was exceptional! Plus, the ring was perfect and most importantly, she said yes!

5
Date of experience: Sep 24, 2024
techna21
Completely ruined my engagement

If I could give one star I would. I have been completely messed about by Taylor and Hart. I received my order and wore it for a month. When I asked for a resize I was told that the ring hadn't been made to sufficient quality and needed to be replaced. Would they even have contacted me if I hadn't asked for the resize? Then ensues 5 weeks of complete messing about . Twice they said they were sending the ring and didn't, emails saying I needed to pay for the replacement, emails saying I needed to travel 150 miles to pick up the replacement. It has completely ruined the whole engagement process for me. 10 weeks on I still don't have a ring. I will NEVER use them again and would advise others not to.

1
Date of experience: Sep 06, 2024
SIREFIGHT
Highly recommend Taylor & Hart

A really lovely experience using Taylor and Hart. My partner brought my engagement ring from them and so happy with the quality and the expertise provided e.g not to go too thin with the band compared to the size of the stone - which was advice not provided by other companies.We went back to Taylor and Hart for our wedding rings, we visited in person and it was really nice to try the rings on and make sure we were getting exactly what we wanted.Rings arrived today, in really lovely packaging which added to the experience. My partner was first recommended Taylor and Hart by a friend and we would also recommend to anyone buying engagement or wedding rings!

5
Date of experience: Aug 16, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More