Review Time
Warrington Branch. Managers showing intro was spot on and looked for interaction. Then it just lacked any care to detail. I came in on Black flag, they didn’t know why. Came in as brakes weren’t correct, staff just chatting. Then to polish it off, went back for camera view and was given two wrong codes from a girl who didn’t really look bothered at all. Receptionist was spot on and full of enthusiasm. Enjoyed the drive but that was it.
Always a pleasure at Cardiff Teamsport, Scott and the team were excellent as always. There were a few new faces but they were just as engaging as the rest of the team and made us feel very welcome, Keep up the good work And a final note Ellie behind the bar was a star she put up with our banter and took it as a laugh as intened
I loved the actual karting but we didn’t get our dash cam footage and I was very disappointed. I would suggest for that to be fixed for next time people want dash cam footage. Therefore I am giving you a 2 star for the dissatisfaction. Also boost button didn’t work on adult cars to.
I visited the Watford track and it was exhilarating. The indoor two floored circuit has a bit of everything that you need for a lively race. 2x 15 minute sessions do seem to flyby but that's what happens when you're having so much fun! Daniel our instructor was brilliant, he provided clear instructions whilst having a good sense of humour, bringing the group together, which adds to the experience. Furthermore his half time tips managed to get me 4 seconds off my best lap time! Big respect to Daniel keep it up and I'll deffo be seeing you guys again soon.
Took a young lad who are support with learning difficulties to do go karting at TeamSport the Bristol branch the team at Bristol teamsport were absolutely amazing so patient with my service user and they were so helpful and made him feel very special and so welcome and took the time out to explain everything slowly and nicely they even gave him a Father Christmas hat to wear on his helmet- as he believes he is the real Father Christmas and dresses as Santa Claus every day. By doing this they made my service users day. Highly recommend this place and I forgot my expensive Work Phone there by accident, when calling it one of the dedicated staff at TeamSport Bristol answered it and reassured me they would put it away safely and I was able to collect it the next day such a great team of youngsters that make it’s so worthwhile thank you team sport Bristol 
Booking in complicated with the staff more concerned with mumbling over the computer rather than explaining things to us. Hidden expenses with gloves and balaclavas £30 for 4 of us. The devil is in details where staff need to be informative right from the start of arrival, not just in the safety briefing. With the amount it costs, it needs top notch customer experience.Very short time on track.
Went for two sessions with my son, 1st session was good. 2nd session didn’t even manage to get a fast lap in as there were too many on the track and everyone was just spinning out all the time.Also wanted to mention that I was allocated a kart which I sat in, then was told to move as they changed their mind and said I got in the wrong one, but were adamant it was my fault.Not sure whether we’ll be back.
I would have chosen -10 if it was possible - 1 star is too much for TeamSport KartingAbsolutely terrible customer service. We had to reduce our group from 14 to 12 people and they flat-out refused to refund us for the two seats we didn’t use. On top of that, their website failed to apply the 10% discount that was clearly advertised, and when I queried this, I was told the best they could do was offer a credit.This feels like nothing more than a money grab. Instead of working with their customers, they hide behind rigid policies and leave you out of pocket.Save yourself the hassle and frustration – don’t make the mistake of dealing with this company.
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