team-sport.co.uk

3.6
3.6 Based on 121 reviews

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Average Rating

3.6

/
5

121 Reviews

5 Star
56%
4 Star
7%
3 Star
4%
2 Star
7%
1 Star
26%

Filtered Reviews

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Review Time

Darvin H.
Good customer service

Experience at racing wasn’t fantastic due to dangerous racers and limited laps due to constant stopping. I did unfortunately complain regarding this and my complaint was dealt with within an hour and with a good outcome to re race. Great customer service.

5
Date of experience: Mar 18, 2025
Carly Walker
Worse Company to deal with…

I would advise caution when dealing with this company, as they have unfortunately ruined my son's upcoming birthday. I made full payment in their BASILDON branch, and at the time, there was no mention of their refund policy. My son later changed his mind and decided he no longer wanted the race, so we requested a refund more than two months in advance.However, the company refused to return the £539.57 we paid. Their lack of flexibility and transparency has been extremely disappointing.

1
Date of experience: Mar 15, 2025
Acidlix97
The Bradford staff are always Friendly…

The Bradford staff are always Friendly and ensure smooth running. Our home track always creates decent sessions.

5
Date of experience: Mar 10, 2025
Paris Sanders
I've frequented the Bournemouth track…

I've frequented the Bournemouth track ever since it opened back in December. Staff are always friendly and take safety extremely seriously. Track is good fun and everything always runs efficiently.

5
Date of experience: Mar 10, 2025
Ivy Stein
Great resolution my issue

5
Date of experience: Mar 09, 2025
Shahaf
Customer care team

Me and my son have been twice before and loved it but last week we didn't have the greatest experience (no fault of team sport karting team) this was due to other participants not listening crashing mucking around. Which we were constant reds the whole evening and once finished we left very deflated and annoyed. I emailed the customer care team and explained events to which a had a rapid reply apologising (once again not there fault) that we didn't have a great experience and have offered 2x vouchers for us to return again which I'm very happy with and so will my son. This matter was dealt with very quickly by the team. Thankyou.

5
Date of experience: Mar 05, 2025
Excellent Complaint Resolution

TeamSport's customer service handled my complaint promptly and professionally. After raising concerns about our recent trip, they responded quickly, conducted an investigation, and generously provided vouchers for all affected drivers. Their communication was clear, polite, and aimed at making things right.I genuinely appreciate their effort to ensure we have a better experience next time.Thank you, TeamSport, for the excellent customer care.

5
Date of experience: Mar 02, 2025
Toby
We had a bad experience at the karting…

We had a bad experience at the karting itself..butvthey complained jas been handled very well..and ultimately I've been left happy as we get to try the experience again free iff charge..

5
Date of experience: Mar 01, 2025
_skyrazz_
Great experience

I loved the experience, there was an issue that was resolved and I am definitely coming back

5
Date of experience: Mar 01, 2025
Adolf Bell
Great evening and experience at warrington

Amazing team and experience, even when slight issues occur, always handled brilliantly.

5
Date of experience: Feb 28, 2025

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