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theessencevault.co.uk

theessencevault.co.uk

4.9
4.9 Based on 1.2K reviews

The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances....

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Average Rating

4.9

/
5

1.2K Reviews

5 Star
93%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
2%
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Review Time

Fiona Watt
I love my perfumes from Essence Vault

I love my perfumes from Essence Vault. I always get lost Cherry 444 and it is amazing and lasts all day. I recently placed an order and was accidentally sent the wrong sent. Nikki a member of staff quickly responded to my email and is sending me a replacement and some goodwill samples. I am very happy with the customer service I received and the quick and pleasant response.

5
Date of experience: Nov 28, 2025
Jakk
There was an issue with delivery not…

There was an issue with delivery not the fault of essence vault but it was sorted by Clare in the space of an hour. Really great customer service

5
Date of experience: Nov 28, 2025
Gina Carter
I contacted the support team regarding my address...

I contacted the support team because I provided the wrong address, and the representative was very helpful in resolving my issue.

5
Date of experience: Nov 28, 2025
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Noelle Long
Great Quality and Value

The products are of high quality and offer great value, especially during promotions. I received excellent customer service assistance when I reached out for help. Thank you!

5
Date of experience: Nov 28, 2025
MS
Very good assistance

5
Date of experience: Nov 28, 2025
Berenice Morgan
The representative was incredibly helpful with...

The representative was incredibly helpful in addressing my query and resolved it promptly.

5
Date of experience: Nov 28, 2025
Kierra Sanders
A pleasure to work with and the scents for...

A pleasure to work with and the home fragrance range is fabulous, as well as the aftershave and perfume.

5
Date of experience: Nov 28, 2025
Bex Maxwell
Excellent products and excellent…

Excellent products and excellent customer service. I'd made a mistake with my latest order and they got this changed for me straight away. Scents are gorgeous and great value for money, I've order from here multiple times now.

5
Date of experience: Nov 28, 2025
Roza
The perfume is nothing like Joy

The perfume is nothing like Joy. The scent is much more like a simple soap fragrance. I still have the original Joy to compare, and unfortunately this is not even close.

1
Date of experience: Nov 28, 2025
tiarnan mccann
Amazing

Amazing. Thank you

5
Date of experience: Nov 28, 2025
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Business Details

  • The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.

  • language https://www.theessencevault.co.uk

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