ticketmaster.com.au

4.2
4.2 Based on 1.8K reviews

Ticketmaster is the largest global event ticketing company....

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Average Rating

4.2

/
5

1.8K Reviews

5 Star
67%
4 Star
10%
3 Star
7%
2 Star
4%
1 Star
13%

Filtered Reviews

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Review Time

Jaden Scott
I’m not a Bot!!!!!

I’m not a Bot!!!!!Was continually blocked from purchasing tickets at late stages of the process.Reached out to help desk as there is no option to talk to someone.Was given the same advice on how to resolve the issues - followed all advice but ultimately had to give up as I kept getting blocked. It shouldn’t take hours over several days to try to buy tickets to a comedy show. On-line feedback shows that many customers experience this - but there appears to be no commitment from the company to fix this issue.

1
Date of experience: Feb 03, 2024
Luther Long
I did not receive my tickets to Jammin

I did not receive my tickets to Jammin, it was advised that they had been sent to me directly and I did not receive them

3
Date of experience: Feb 03, 2024
Blake Dennis
Quick and efficient

5
Date of experience: Feb 02, 2024
Carlisle H.
Very prompt quick reply as well as…

Very prompt quick reply as well as fixed the problem without any more emails required

5
Date of experience: Feb 02, 2024
Lydia P.
I made a mistake when selecting a…

I made a mistake when selecting a parking pass. I requested a refund as soon as I realised I’d made the mistake and couldn’t be happier with the outcome. Thank you so much. Regards Judy B

5
Date of experience: Feb 02, 2024
Gilbert Brown
Eli and Zenaida were very helpful in…

Eli and Zenaida were very helpful in helping me with my matter concerning WWE Elimination Chamber. Thanks guys!! Ticketmaster Australia’s best.Just a side note - Ticketmaster needs to consider changing their policy to have the option to exchange downgraded tickets without the option of having the difference refunded as an incentive for Ticketmaster to put the request through at the request of the patron. Reason being, so that when better tickets go on sale at a discounted price, the patron has the option of exchanging for that seat and forfeiting the leftover difference in funds. Regardless, Zenaida and Eli were helpful in finding tickets for me at a decent upgrade cost. Once again thanks!

5
Date of experience: Feb 01, 2024
hbraux
Experience was Great

Experience was Great! My request was understood & processed for me…..

5
Date of experience: Feb 01, 2024
Herman Wright
Cherry J Fan Support - Great Service

The lady (Cherry) that I dealt with was extremely helpful and was able to solve my issues without fuss. Very good service indeed and I am very satisfied with the outcome.

5
Date of experience: Feb 01, 2024
Gunner H.
Jojit was very helpful and efficient

Jojit was very helpful and efficient in helping to change the address my tickets were being sent to :)

5
Date of experience: Feb 01, 2024
Baron B.
I really appreciate your help and your…

I really appreciate your help and your service.

5
Date of experience: Feb 01, 2024

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