tiliahomes.co.uk

4.2
4.2 Based on 201 reviews

Tilia Homes builds quality new homes and communities across England. We work hard to deliver the highest possible standards for our customers in design, build quality and service. We go the extra mile to make a difference to the local areas in which we bu...

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Average Rating

4.2

/
5

201 Reviews

5 Star
76%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
17%

Filtered Reviews

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Review Time

Mrs Mistry
Robert Skibinski was fantastic

Robert Skibinski was fantastic, he replaced our kitchen units that were damaged. He was so tidy and cleared up really well.

5
Date of experience: Oct 31, 2025
Trevor Jones
Tilia Customer Support

Tilia have been superb from start to finish. Cannot fault them. Today we had a Tilia operative - Rafal Buzuk come round to finish off cosmetic work to our front door. He did a brilliant job. We both found him to be very personable and a credit to Tilia. Thank you.

5
Date of experience: Oct 29, 2025
Consumer
Absolutely awful company to deal with

Absolutely awful company to deal with, Every excuse they can use to blame other people or blame residents as a reason they can’t sell their properties, Refuse to fix snags or find excuses not to, Landlord type repair jobs when they do get repaired. The list goes on shoddy pay the cheapest contractor. Awful company the site manager turn around shows this too.

1
Date of experience: Oct 21, 2025
Positive experience buying a stock plot

We were lucky enough to find a stock plot on a Tilia site in Norwich and the site team from day 1 have been very helpful. Communication has been clear and we were able to arrange appointments and further viewings very easily. Ellie was very responsive throughout our purchase and we would not hesitate to recommend Tilia to others based on our experience.Following the snagging report I also must highlight the good standard of build quality compared with what you can see online. Overall a very positive experience for us.

5
Date of experience: Oct 16, 2025
Galina V Cosham
Nick Stacey is always providing…

Nick Stacey is always providing excellent work to rectify the builders deficiencies. Since we moved into our house he was assigned by Tiliahomes customer service to repair or rectify something which was found in the process of living in our home for the 1st year. He is always punctual, thorough and just nice to deal with!

5
Date of experience: Oct 16, 2025
Kevin Cornes
Dangerous flooring

Had a bow in the master bedroom floor which tilia refused to rectify so it has cost me over £500 to employ a carpenter and carpet fitter to resolve,The floor was actually a snapped board that had been stuck together with expanding foam and wasn't attached to a joist, yet again another bodge done by tilia homes, just on our home that's approximately 97 issues on a house that cost almost half a million pounds to purchase and these cowboys really don't give a damn, avoid anything to do with tilia homes or risk being ripped off,If I could share pics on here I would

1
Date of experience: Oct 13, 2025
Sherin Dthomas
I would like to thank Rafal Buzuk

I would like to thank Rafal Buzuk , who did a fantastic job at my home today. He was professional and very thorough through out the job.

5
Date of experience: Oct 10, 2025
Arya K N
I would like to thank Robert Skibinski…

I would like to thank Robert Skibinski for resolving our leakage issue. He is such a nice person and handled it very well.

5
Date of experience: Oct 07, 2025
Jason Priest
Excellent service

What can I say! Our experience with Ellie B. at Tilia homes Furlong Heath has been outstanding, she has been so helpful from the day we walked into the Sales office through to completion. Her advice and expertise has made the process smooth and stress free, she a credit to the company. Thank you so much Ellie we feel so grateful you gave us the time.

5
Date of experience: Oct 05, 2025
Diana Manuela
Stewart Sellers has carried out some jobs in…

Stewart has carried out some jobs in our new home and the professionalism was outstanding. Could not find a fault, did a brilliant job and I highly recommend it! I can't praise enough, he deserves a rise 👏

5
Date of experience: Oct 03, 2025

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Business Details

  • Tilia Homes builds quality new homes and communities across England. We work hard to deliver the highest possible standards for our customers in design, build quality and service. We go the extra mile to make a difference to the local areas in which we build and to be a company that our people and our partners can be proud of. We operate through our four regional businesses; Central, Eastern, Northern and Western. See more

  • language https://tiliahomes.co.uk

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