Review Time
AVOID TINY-DREAMS! I bought Puzzle Track as a Christmas present for my grandson. When it eventually arrived, the box was damaged. The item is made of cheap and thin plastic. The box is covered in Chinese writing. I contacted them immediately and said I would return it for a refund and they said it had to be returned to Austria, at cost of £12 postage in spite of having copyright UK and a UK email address.
If I could give 0 stars I would. I stupidly bought the cactus toy, it came with an eye missing and is such poor quality. Looking at the awful quality I wouldn’t want my grandson to use it even if it had two eyes! Hate to think of the chemicals in the grade of fabric used. I’ve emailed for a refund but doubt I’ll be that lucky. If I am I’ll post again.
Talking cactus arrived just in a bag no box. The item did not work. Contacted customer services for a refund knowing a replacement was not going to suffice as the toy was if poor quality. They are still sending replacement after every email says refund please. I shall continue to ask for a refund. DO NOT BUY FROM THIS COMPANY
I was so thrilled to find what seemed the perfect gift for a 3 year old. The box arrived badly damaged due to the lack of protective packaging. The customer support was so unhelpful and they would not send a replacement (not even an empty box). They only suggested I return it at my own expense to them in Austria! I won't be buying anything from Tiny Dreams again. Order at your own risk!
Really disappointed with Tiny Dreams. Long wait times and disappointed with the product. I ordered 2 domino trains but took a month to arrive, boxes were bashed and the actual trains don’t work due to the domino’s constantly getting stuck. Would avoid at all cost!
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