Review Time
I found this company through a Facebook ad that seemed like clickbait. After clicking, I was taken through a process that requested extremely sensitive personal details, including CPR number, date of birth, and location. On top of that, the login and purchasing experience was confusing and poorly designed, which made the whole thing feel untrustworthy like a scam trying to appear legitimate.
I found this company through a Facebook ad that seemed like clickbait. After clicking, I was taken through a process that requested extremely sensitive personal details, including CPR number, date of birth, and location. On top of that, the login and purchasing experience was confusing and poorly designed, which made the whole thing feel untrustworthy like a scam trying to appear legitimate.
I put up my phone for auction, after four days a bidder won the auction and I was happy to finally sell it. But alas the bidder didn't pay and ghosted my messages. Very bad auction feature, imo bidder needs to be held responsible or money upfront or be permanently banned from the website for wasting my time.
I put up my phone for auction, after four days a bidder won the auction and I was happy to finally sell it. But alas the bidder didn't pay and ghosted my messages. Very bad auction feature, imo bidder needs to be held responsible or money upfront or be permanently banned from the website for wasting my time.
The company provides terrible, simply nightmarish service that is completely customer-unfriendly and takes no responsibility. When mistakes are pointed out, they respond by saying that there is nothing in their logs and that's it. There's no getting past that. In chat, they always respond with templates and often close the chat on their end. The worst technical support ever. Terrible delivery. The parcel has been sitting in the sorting centre for over a week. Today I was supposed to receive it, but it didn't even leave the sorting centre. It is impossible to return the parcel. You have to negotiate with the seller, but what does that have to do with them? The tradera will only accept and consider your return request after you have communicated with the seller. They will consider it within two weeks!!!!! In other words, everything is done to wear you down in case of any problems, so that you just leave them alone. In absolutely any other sales service, such as Vinted or Sellpy, these issues are resolved much faster. By the way, parcels from there arrived right on time. Don't waste your time, money, and nerves dealing with this company, which clearly doesn't care about you.
The company provides terrible, simply nightmarish service that is completely customer-unfriendly and takes no responsibility. When mistakes are pointed out, they respond by saying that there is nothing in their logs and that's it. There's no getting past that. In chat, they always respond with templates and often close the chat on their end. The worst technical support ever. Terrible delivery. The parcel has been sitting in the sorting centre for over a week. Today I was supposed to receive it, but it didn't even leave the sorting centre. It is impossible to return the parcel. You have to negotiate with the seller, but what does that have to do with them? The tradera will only accept and consider your return request after you have communicated with the seller. They will consider it within two weeks!!!!! In other words, everything is done to wear you down in case of any problems, so that you just leave them alone. In absolutely any other sales service, such as Vinted or Sellpy, these issues are resolved much faster. By the way, parcels from there arrived right on time. Don't waste your time, money, and nerves dealing with this company, which clearly doesn't care about you.
Be very very carefull ordering here! Two packages were lost. Tradera takes no action. De shipper takes no action because Tradera is their business customer and will only work with claims via Tradera. Tradera outright refurses to file claims. If a package is lost. Your money is lost. No help or compensation will be granted. @alex: I contacted you guys via that link about 7 times. Shipper is DHL shipment went via a label created by Tradera. Hence why i’m powerlesss and losing customers because of your inablility to send an e-mail to DHL for an investigation of a lost package.
Be very very carefull ordering here! Two packages were lost. Tradera takes no action. De shipper takes no action because Tradera is their business customer and will only work with claims via Tradera. Tradera outright refurses to file claims. If a package is lost. Your money is lost. No help or compensation will be granted. @alex: I contacted you guys via that link about 7 times. Shipper is DHL shipment went via a label created by Tradera. Hence why i’m powerlesss and losing customers because of your inablility to send an e-mail to DHL for an investigation of a lost package.
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Established in 1999, Tradera stands as the Nordic region's leading online marketplace, specializing in second-hand goods.
With our 3 million members, 6 million weekly visits and more than 4 million listings at any given point, we are the largest marketplace in the Nordics for sustainable shopping.
At Tradera, you can shop sustainably among millions of unique items and bargains. It's easy, fun, and smart – both for your wallet and the environment!See more
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