Review Time
They should deliver on Saturday (already longer waiting than normal, 4 days!, nowadays its normal to deliver next day!). Tried to phone them, no reply, no reply on mail and its late afternoon, and reading the other replies on the Internet, I think this is a kind of malafide company and I don't think the delivery will be made today.If you can't handle your stuff, first get it sorted out!I want a refund of my money. I already informed Paypal.Order 2517VP 105
I was supposed to get a mail day before the delivery to let me know what time the items would be delivered, but didn’t receive any mail. Then started calling the Klientservice number since morning and left messages but no responce, called a lot of times since had no idea what time the items would be delivered, had a very busy day but all got cancelled because I had no idea what time the things will come and finally it was delivered between 3 and 4 p.m.
Order TC-078701The worst experience I've had with this store. I was in search of the Spathiphyllum 'Sensation' and found it here at a reasonable price. 15 euros for the plant 40-60cm. In addition to the plant, I ordered several types of fertilizer. Preparation of the order took almost a week. Thanks to postnl my order was in road 24h.Opening the box, I just could not speak! The plant was lying like a rag among other objects! Without any packaging! Completely crushed! And to my great regret this plant is not a Spathiphyllum 'Sensation'! The plant has a minimum size of 40cm !with the pot! This is the usual overpriced spathiphyllum which is sold at every corner!In addition, they made a mistake with packaging with fertilizer. Instead of 5kg of cow dung for my fruit bushes, I received 5 kg of fertilizer for a decorative garden, which I absolutely do not need.I wrote the complaint by e-mail, but as with other clients, I did not receive any reply.If I return the goods, I will simply lose my money. Vicious circle.Do not order more in this store!
Terrible service, no one ever answers the phone for customer support, they have not been able to deliver the products twice and have rescheduled, they also sent an email of the products that they will be delivering and it is not the correct amount of products. Very disappointing, I don't trust them.
My first experience with Tuincentrum.nl was very good: informative, easy to use site and purchase process. Delivery happened next day; Unfortunately not to my door because the delivery person was unsure about the area but still friendly and efficient. Will definitely use again and recommend!
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Tuincentrum.nl is hét adres voor vergroenen in en om het huis. Van alle soorten planten en bomen tot potterie en tuingereedschap, wij bezorgen jouw groenproject van groot tot klein.
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