Review Time
Udemy markets itself as a place to learn anything, but in reality, it's a gamble. There’s no consistent standard for course quality—many are poorly structured, outdated, or outright misleading. And Udemy knows it. That’s why getting a refund is deliberately difficult.I recently requested a refund for a C# course that was, without exaggeration, the worst I’ve ever seen. My benchmark? YouTube tutorials—which were far superior. The course began with a downloadable starter file that was three years out of date. The first lesson featured a scruffy presenter stumbling through vague explanations, offering nothing of substance unless you’re five years old.I gave up after that single video. But when I applied for a refund, Udemy denied it, claiming I’d watched “too much” of the course. One video. That’s all it took to disqualify me. Apparently, clicking play once is enough to void your eligibility.This isn’t just bad policy—it’s deceptive. Udemy’s refund system feels engineered to trap users into paying for subpar content with no recourse. In my experience, that qualifies them for the label: con artists.
My experience with Udemy has been very disappointing. Their system feels misleading, and the overall customer support is unhelpful and unresponsive. It’s frustrating when a learning platform doesn’t handle users’ trust properly or communicate clearly about payments and subscriptions.I used to think Udemy was a reliable place to learn, but this experience has changed my opinion completely. I would advise others to be very cautious before subscribing or sharing payment information with them.
i used to like this company, now every single time i change a course or click away it sends me a new passcode to my email address EVERY SINGLE TIME. ITS SO ANNOYING TAKES ME 10 MINS TO JUST LOG ON and if i search for a course it asks me to log in again if i swap courses it asks me to login again if i click on the same site on something else it asks me to login again. Absolutely ridiculous. I cant do anything , they also removed live help so its just terrible recently. After this course im going to another company just no longer worth the stress!!!
Udemy feels like a gamble, and I definitely lost this time. I paid nearly $40 for a 2.5-hour course that turned out to be a complete waste of time and money — the instructor was unclear, lacked real knowledge, and often rambled to himself instead of teaching. Honestly, even if it was free on YouTube, it wouldn’t have been worth watching.What makes it worse is Udemy’s refund policy, which is very misleading. They promote a 30-day money-back guarantee, but once you’ve watched a fair portion of the course, suddenly you’re not eligible. So you only find out the course is garbage once you’ve already lost the chance to get your money back.Udemy should take more responsibility for quality control on its platform and be transparent about its refund rules. Right now, I wouldn’t recommend Udemy to anyone who actually values their time or money.
Hi, I want to Udemy to offer a course and it was a real and horrible experience with the team. They are very arrogant and rude and lack manners in their responses. It's definitely not the right platform to submit your course. They are not awarding bodies of certificates so it's better that you register with private or public institution to earn a certificate.
The 30-Day Money Back Guarantee is misleading. If you try to explore a course, you’ll quickly lose eligibility for a refund after watching as little as 5% of the content. That 5% is often just the introduction, things like setting up your environment or downloading required files, so you don’t even get a real chance to evaluate the actual course material before the guarantee becomes void.
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