Review Time
I had to ring customer service on Thursday cause I wanted to leave instructions of where to leave my parcel was dealing with a friendly person who was very helpful and passed on my instructions bit later I got phone call from depot in Athlone from Carmel Martin telling me that the instructions were passed on to them later I got e-mailed telling me how much then I got another phone call from Carmel telling me it was payed she then gave me his email address so that I could say that I gave the instructions she was very helpful
I sent a parcel to Germany from Waterford on Wed afternoon and got a text from Stephen in UPS on Thurs morning that the delivery had been made…it had indeed been delivered. Excellent service…a very pleasant and easy experience. Will be using UPS from now on.
Estimated deliveryFebruary 06 by End of DayEstimated deliveryFebruary 04 by End of DayOut for Delivery 02/04/2025On the Way02/04/2025On the Way01/31/202501/31/2025Significant weather events across the globe are impacting the UPS network. Although your location may not be impacted by adverse weather, the movement of packages in the network may be impacted by weather conditions in other areas.01/30/2025Your shipment may arrive today after the delivery commitment time due to severe weather.01/30/2025Due to weather, your package is delayed by one business day.01/29/2025Severe weather conditions have delayed delivery.
Worst delivery company in Ireland!!!I paid for express delivery to my home address, I got an email that the package was delivered but there was no package. When I called the office it turned out that the driver delivered the package but to the collection point and not to my address. Someone was supposed to contact me within an hour, but nothing like that has happened so far and the package is still not there. Run away from this company!!!!!
Terrible experience all in all.I am extremely disappointed with my recent experience with UPS. My package arrived late despite paying for expedited shipping, and when it finally did, the item was damaged. Customer service was awful and slow to respond, leaving me frustrated and without a resolution. This is not the level of service I expected, and I am hesitant to use UPS again in the future. Overall a woeful and abysmal company.
Package sent from France on the 27th Jan, so far i have received the following excuses in order of appearance:29/01 - The weather30/01 - The weather30/01 - Strikes in France31/01 - The weather (twice)03/02 - A labour dispute04/02 - Operating conditions
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