ups.ie

1.2
1.2 Based on 761 reviews

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Average Rating

1.2

/
5

761 Reviews

5 Star
3%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
95%

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kikoololpokemon
Good company, the app could be a little better

I used it 4 times everything was ok

5
Date of experience: Feb 20, 2025
Patsy R.
Utter rip off

Utter rip off , I got €400 worth of bags delivered from the UK , customs was €99 , but ups decided to stick me with an extra charge of 23€ , on top of that , find a different courier and do not deal with these clowns

1
Date of experience: Feb 18, 2025
Rick
Package missing/stolen

Second issues I’ve had with this company this month. Driver again made no attempt to deliver, I was at home. Package dumped at a local collection point. Went to collect and the package is missing/stolen. Words don’t express how useless this company is.

1
Date of experience: Feb 17, 2025
Lindsay B.
UPS make no attempt to deliver to your…

UPS make no attempt to deliver to your home - they drop it off at a local collection point. This has happened more than once. Telephone support from them is indifferent and escalation callbacks are as follows: They ring your phone and hang-up as soon as possible - even if you answer within one ring.

1
Date of experience: Feb 17, 2025
Raife C.
Delivered to someone

All they do is deliver to your general region. I had packages marked as delivered to me,when it was delivered to someone in my estate. Which am I supposed to knock into everyone’s house to see if they got it like some freak. I would’ve been happy for them to leave the package on my porch. If I can avoid UPS I will for sure, 100%

1
Date of experience: Feb 14, 2025
Absolutely useless

Absolutely useless, pay for express delivery and they just send you an email with a delivery date and just change and change and change the date all the time. Then get emails saying out for delivery. No delivery comes and then more emails saying delayed but it's not their fault. They blame everyone else, they rarely update the tracking. They're so bad I think businesses that use them will lose my custom.

1
Date of experience: Feb 14, 2025
Conway Butler
Can UPS Service Be Any Worse?

My UPS Parcel was delivered to the wrong address and left beside a wheelie bin on the street... a day later than next day service contracted. The value of the item in the parcel was over 500 Euros and insured. By the grace of God the recipient saw the delivery of the item and the parcel's unique shape led him to check on the parcel.

1
Date of experience: Feb 13, 2025
abodrouzi12
Worst courier company I've ever used

Worst courier company I've ever used. I used to use their PO boxes until they repeatedly bounced packages that had customs charges against them. No warning at all. Multiple times my business partners had packages with 75 dollar postage returned with no reason given. Calling customer service was useless until I managed to get through to a member of staff in the Dublin depot who explained that things weren't going well. They closed a few months later. Now, they'll apply charges of 27 euro with no explanation on packages with values of less that 25 dollars. They don't take payment for it at the time of postage or on delivery. I had to create an account just to pay it and receive the family gift. I hope they close completely. No other delivery service is this expensive or poorly run.

1
Date of experience: Feb 12, 2025
Manuel Wilson
By far the worst delivery business in…

By far the worst delivery business in Ireland. While all others will contact you via phone, text or email, UPS will simply show up, no contact, not even ring the intercom and best of luck.Completely appalling.

1
Date of experience: Feb 12, 2025
Giovanni
Worst delivery service in Ireland

Worst delivery service in Ireland! So unreliable and provide useless communication as to when package will arrive. I kept receiving emails to say my package would arrive by end of day. Have had 3 days of this and no package arrived and all they can tell me is that there is a delay.Avoid at all costs if you can!

1
Date of experience: Feb 12, 2025

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