youfone.nl

2.7
2.7 Based on 120 reviews

Youfone streeft ernaar om altijd de beste Sim Only, TV en Internet abonnementen aan te bieden voor de laagste prijs. Wij gebruiken het betrouwbare KPN-netwerk om de beste gebruikservaring te bieden aan onze klanten....

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Average Rating

2.7

/
5

120 Reviews

5 Star
35%
4 Star
5%
3 Star
6%
2 Star
8%
1 Star
46%

Filtered Reviews

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Review Time

Karna Rai
They said it was 5 euro for 30gb data

They said it was 5 euro for 30gb data , later they charged 8.70 cents which is almost 9 euro. I don't understand this funda. Please write up 8.70 euro in the beginning itself. False advert online. I don't like this at all. Not happy at all.

1
Date of experience: Sep 30, 2025
Francesco Vilardo
I purchased the SIM card a week ago and…

I purchased the SIM card a week ago and haven't received any shipping information. I'm still waiting for it to arrive.

1
Date of experience: Sep 29, 2025
Balázs Dévay
eSIM can't be installed without the…

eSIM can't be installed without the application; a QR-code should be sufficient.

1
Date of experience: Sep 29, 2025
SCAM: Bought 10GB, only delivered 2GB. Customer service: "Cant help you. Buy more data."

I bought an eSim with 10GB to use during a trip. However, after 2 days I was told that I had used 2GB and will have to wait until 1 October to access the full 10GB.I am now stranded in a foreign country with no data. Don't rely on them for something this essential. --------------Spoke with customer service, whose only solution was "Buy more data". How about you deliver the rest of our order and activate missing 8GB, instead of demanding even more money from the customers you've scammed?Why would I buy anything else from Youfone after being scammed out of 8GB and having our vacation ruined?

1
Date of experience: Sep 28, 2025
Mauricio Vega Gamarra
Horrible experience

Never received the esim, was 3 days straight calling the company they barely cared by their tone. I can’t even cancel the line. Awful.

1
Date of experience: Sep 27, 2025
MELIH ASLAN
Youfone, More Money, Less Care

I want to share my negative experience with Youfone. I purchased a one-year internet subscription and used it without any issues. Later, I wanted to extend my subscription, but it was impossible through their website. Every time I tried, I received an error message. Contacting customer service was also extremely difficult, if not impossible.Eventually, I switched to another internet provider. Since I assumed my one-year contract had automatically ended, I didn’t think much about it. However, I was later informed that I would be billed additionally for the internet I could no longer use. When I tried to cancel the service online, the earliest cancellation date offered was 30 days later. This means I will likely have to pay for around 45 days of internet that I didn’t even use.It’s clear that this company cares more about money than customer satisfaction. Dealing with this situation is especially frustrating if you are an expat or don’t speak Dutch, as getting anything resolved feels almost impossible.

1
Date of experience: Sep 24, 2025
Fatih Atalay
it was good for ordering an only-sim

it was good for ordering an only-sim, however, it needa a Dutch number to finish the order process. If you are new to The Netherlands, this would be hard to find a number to finish the order. And if you have several orders by mistake you can not delete them. Also code sharing campaign does not work. Lastly application is in Dutch only.

4
Date of experience: Sep 23, 2025
C VR
Simple and honest

I am an exchange student, and it would be nice if you had the website in English as well. Also, it takes a lot of time since I request for the plan until I can activate it.

3
Date of experience: Sep 22, 2025
Carlos Miguel Iegli da Silva
I couldn’t activate my internet plan.

1
Date of experience: Sep 20, 2025
Manuel Mora
I like your service and products but I…

I like your service and products but I struggle with Dutch and would love to have the English option everywhere in our interactions. It’s a big pain point for me. If it wasn’t for that I’d give you 5 🌟 , 100%!!

3
Date of experience: Sep 20, 2025

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Business Details

  • Youfone streeft ernaar om altijd de beste Sim Only, TV en Internet abonnementen aan te bieden voor de laagste prijs. Wij gebruiken het betrouwbare KPN-netwerk om de beste gebruikservaring te bieden aan onze klanten.

  • email support@youfone.nl
  • call 0882229222
  • language https://www.youfone.nl

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