Review Time
If I could give no STARS I would. I loved Ashley Stewart but I'm done with the company. My first clothing store credit card and it was an awful experience. I scheduled a payment and I received a confirmation number but that didn't matter to your customer service department. Because they couldn't see it in there database I was still charged a fee and I had already cancelled my card a month ago as well. The so called supervisor was extremely rude. I'm done with Ashley Stewart company I would be making any purchases in the future. There are too my plus size affordable company that are willing to work with there customer. I work for a Collection agency and we're always able to make arrangements for our customers. Ashley Stewart is not customer friendly!!!
If I could give no STARS I would. I loved Ashley Stewart but I'm done with the company. My first clothing store credit card and it was an awful experience. I scheduled a payment and I received a confirmation number but that didn't matter to your customer service department. Because they couldn't see it in there database I was still charged a fee and I had already cancelled my card a month ago as well. The so called supervisor was extremely rude. I'm done with Ashley Stewart company I would be making any purchases in the future. There are too my plus size affordable company that are willing to work with there customer. I work for a Collection agency and we're always able to make arrangements for our customers. Ashley Stewart is not customer friendly!!!
I placed an order online around 5:50am. I realized I needed to use a different payment method so around 7am I attempted to cancel the order. There was not an option to cancel my order so I had to send an email to inquire about it. I was told they don't do cancellations even though my order has not shipped yet. Then I was told by an associate and a supervisor that if I had called to cancel within 30 minutes, then it would have been cancelled. I asked was that policy communicated online and I was told no because Ashley Stewart doesn't cancel orders. I have never heard of a business that does not allow a customer to cancel an order. This is the highest form of POOR CUSTOMER SERVICE. I have been ordering from them and shopping at their store for years but I think I may find another place to shop.
I placed an order online around 5:50am. I realized I needed to use a different payment method so around 7am I attempted to cancel the order. There was not an option to cancel my order so I had to send an email to inquire about it. I was told they don't do cancellations even though my order has not shipped yet. Then I was told by an associate and a supervisor that if I had called to cancel within 30 minutes, then it would have been cancelled. I asked was that policy communicated online and I was told no because Ashley Stewart doesn't cancel orders. I have never heard of a business that does not allow a customer to cancel an order. This is the highest form of POOR CUSTOMER SERVICE. I have been ordering from them and shopping at their store for years but I think I may find another place to shop.
Ashley Stewart customer service are very ill-bred rude unprofessional sad stupid uncaring people there are. I filed a complaint with the Better Business Bureau and Attorney General and got my money back. These scammers/fraudulently people didn't want to give me my money back for items I tried to return and wouldn't send me a return label. How you like me now, Ashley Srewart! Lmao
Ashley Stewart customer service are very ill-bred rude unprofessional sad stupid uncaring people there are. I filed a complaint with the Better Business Bureau and Attorney General and got my money back. These scammers/fraudulently people didn't want to give me my money back for items I tried to return and wouldn't send me a return label. How you like me now, Ashley Srewart! Lmao
I ordered some bras from Ashley Stewart and I wear them one time and they start coming apart I just ordered the bra I have on now and the wire is coming out the bra. I dont have money like that to waste and frankly I m sick of them selling this trash. I want my money or some decent bras that actually worth all the mpney I spend on bras
I ordered some bras from Ashley Stewart and I wear them one time and they start coming apart I just ordered the bra I have on now and the wire is coming out the bra. I dont have money like that to waste and frankly I m sick of them selling this trash. I want my money or some decent bras that actually worth all the mpney I spend on bras
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Dedicated to women who love their curves
Ashley Stewart started in local neighborhoods across the country. As an iconic women’s fashion brand, we’ve always stood for fashion forward, on-trend clothing at an affordable price. Now with 89 stores across the country, one of the most socially engaged online communities, and a leading eCommerce business, Ashley Stewart is your neighborhood brand gone global!See more
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