ashleystewart.com

1.7
1.7 Based on 313 reviews

Dedicated to women who love their curves Ashley Stewart started in local neighborhoods across the country. As an iconic women’s fashion brand, we’ve always stood for fashion forward, on-trend clothing at an affordable price. Now with 89 stores across the...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.7

/
5

313 Reviews

5 Star
10%
4 Star
3%
3 Star
6%
2 Star
5%
1 Star
75%

Filtered Reviews

Filter Reviews

Review Time

MllLilou
If I could give no STARS I would!!

If I could give no STARS I would. I loved Ashley Stewart but I'm done with the company. My first clothing store credit card and it was an awful experience. I scheduled a payment and I received a confirmation number but that didn't matter to your customer service department. Because they couldn't see it in there database I was still charged a fee and I had already cancelled my card a month ago as well. The so called supervisor was extremely rude. I'm done with Ashley Stewart company I would be making any purchases in the future. There are too my plus size affordable company that are willing to work with there customer. I work for a Collection agency and we're always able to make arrangements for our customers. Ashley Stewart is not customer friendly!!!

1
Date of experience: Feb 13, 2023
SkiZo_33
If I could give no STARS I would!!

If I could give no STARS I would. I loved Ashley Stewart but I'm done with the company. My first clothing store credit card and it was an awful experience. I scheduled a payment and I received a confirmation number but that didn't matter to your customer service department. Because they couldn't see it in there database I was still charged a fee and I had already cancelled my card a month ago as well. The so called supervisor was extremely rude. I'm done with Ashley Stewart company I would be making any purchases in the future. There are too my plus size affordable company that are willing to work with there customer. I work for a Collection agency and we're always able to make arrangements for our customers. Ashley Stewart is not customer friendly!!!

1
Date of experience: Feb 13, 2023
Poppy P.
POOR CUSTOMER SERVICE

I placed an order online around 5:50am. I realized I needed to use a different payment method so around 7am I attempted to cancel the order. There was not an option to cancel my order so I had to send an email to inquire about it. I was told they don't do cancellations even though my order has not shipped yet. Then I was told by an associate and a supervisor that if I had called to cancel within 30 minutes, then it would have been cancelled. I asked was that policy communicated online and I was told no because Ashley Stewart doesn't cancel orders. I have never heard of a business that does not allow a customer to cancel an order. This is the highest form of POOR CUSTOMER SERVICE. I have been ordering from them and shopping at their store for years but I think I may find another place to shop.

1
Date of experience: Jan 09, 2023
Archibald Powell
POOR CUSTOMER SERVICE

I placed an order online around 5:50am. I realized I needed to use a different payment method so around 7am I attempted to cancel the order. There was not an option to cancel my order so I had to send an email to inquire about it. I was told they don't do cancellations even though my order has not shipped yet. Then I was told by an associate and a supervisor that if I had called to cancel within 30 minutes, then it would have been cancelled. I asked was that policy communicated online and I was told no because Ashley Stewart doesn't cancel orders. I have never heard of a business that does not allow a customer to cancel an order. This is the highest form of POOR CUSTOMER SERVICE. I have been ordering from them and shopping at their store for years but I think I may find another place to shop.

1
Date of experience: Jan 09, 2023
Waverly Patterson
Ashley Stewart has changed their…

Ashley Stewart has changed their quality of clothes. They run small now. I am a size 16 and I have to buy a size 22/24 on line.

1
Date of experience: Jan 08, 2023
Eden
Ashley Stewart has changed their…

Ashley Stewart has changed their quality of clothes. They run small now. I am a size 16 and I have to buy a size 22/24 on line.

1
Date of experience: Jan 08, 2023
Ashley Stewart is the worst company to deal with.

Ashley Stewart customer service are very ill-bred rude unprofessional sad stupid uncaring people there are. I filed a complaint with the Better Business Bureau and Attorney General and got my money back. These scammers/fraudulently people didn't want to give me my money back for items I tried to return and wouldn't send me a return label. How you like me now, Ashley Srewart! Lmao

1
Date of experience: Oct 14, 2022
Emmanuel
Ashley Stewart is the worst company to deal with.

Ashley Stewart customer service are very ill-bred rude unprofessional sad stupid uncaring people there are. I filed a complaint with the Better Business Bureau and Attorney General and got my money back. These scammers/fraudulently people didn't want to give me my money back for items I tried to return and wouldn't send me a return label. How you like me now, Ashley Srewart! Lmao

1
Date of experience: Oct 14, 2022
Kathy Clark
I ordered some bras from Ashley Stewart…

I ordered some bras from Ashley Stewart and I wear them one time and they start coming apart I just ordered the bra I have on now and the wire is coming out the bra. I dont have money like that to waste and frankly I m sick of them selling this trash. I want my money or some decent bras that actually worth all the mpney I spend on bras

1
Date of experience: Oct 03, 2022
Marian Long
I ordered some bras from Ashley Stewart…

I ordered some bras from Ashley Stewart and I wear them one time and they start coming apart I just ordered the bra I have on now and the wire is coming out the bra. I dont have money like that to waste and frankly I m sick of them selling this trash. I want my money or some decent bras that actually worth all the mpney I spend on bras

1
Date of experience: Oct 03, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Dedicated to women who love their curves

    Ashley Stewart started in local neighborhoods across the country. As an iconic women’s fashion brand, we’ve always stood for fashion forward, on-trend clothing at an affordable price. Now with 89 stores across the country, one of the most socially engaged online communities, and a leading eCommerce business, Ashley Stewart is your neighborhood brand gone global!See more

  • email customerfeedback@ashleystewart.com
  • call 8443274539
  • language https://www.ashleystewart.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More