ashleystewart.com

1.7
1.7 Based on 313 reviews

Dedicated to women who love their curves Ashley Stewart started in local neighborhoods across the country. As an iconic women’s fashion brand, we’ve always stood for fashion forward, on-trend clothing at an affordable price. Now with 89 stores across the...

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Average Rating

1.7

/
5

313 Reviews

5 Star
10%
4 Star
3%
3 Star
6%
2 Star
5%
1 Star
75%

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Raleigh Powell
Worst customer service from a…

Worst customer service from a supervisor name Sharonda she was rude and short tembered and got real load on me I had to ask her to please calm down

1
Date of experience: Sep 02, 2022
Dulcie Ross
Worst customer service from a…

Worst customer service from a supervisor name Sharonda she was rude and short tembered and got real load on me I had to ask her to please calm down

1
Date of experience: Sep 02, 2022
Sandra Morgan
I bought a purse and two months the…

I bought a purse and in two months the straps look like I had the purse for years. I have also bought jewelry like earrings and necklaces and they last a few months. Email customer service and they said I was pass the return date. They would give me a 10 discount on my next purchase. This was a $70.00 purse. I am glad I didn’t pay the regular price. Very disappointed.

1
Date of experience: Aug 15, 2022
Ruth Cook
I bought a purse and two months the…

I bought a purse and in two months the straps look like I had the purse for years. I have also bought jewelry like earrings and necklaces and they last a few months. Email customer service and they said I was pass the return date. They would give me a 10 discount on my next purchase. This was a $70.00 purse. I am glad I didn’t pay the regular price. Very disappointed.

1
Date of experience: Aug 15, 2022
Myrtle Taylor
This place has become horrible

This place has become horrible. I placed an order of 9 items. I didn't realise that my address did a automatic change until after I pushed it through. I called sat on the phone waiting for 1 hour 15 minutes for them to tell me I was told I couldn't make any changes to the wrong address to the correct one. 3 days later I get an email that said shipped but less 5 of my items which were all of the items that were on sale and still no cancellation because "YOU" can't make any changes. She says because it shipped which is not true. The shipping label had been made but the post office had not received the package. I prefer to take that small hit on my credit to close my account with this company 3 strikes I'm out.

1
Date of experience: Jul 09, 2022
I ABSOLUTELY LOVE everything I purchase…

I ABSOLUTELY LOVE everything I purchase but the bra and panties does it for me I have never had so many different colors and styles! When I put them on ohhhhhhhhh the joy I feel is overwhelming! It feels good to be able to choose and to have intimates that match my attire everyday feels special. The panties are exquisite because there is no sagging anywhereeeeeeeeee. The bra really makes the clothes I wear look so much better. I'm even in love with the way they pack it and ship it! So I feel like I definitely get my money's worth! I highly recommend to every woman that they purchase from you all. Writing this almost made me cry because I just opened up the rest of my intimates and I am so pleased. I have never returned anything that I've purchased and I know that I never will and I'm trying to be the first customer in history that doesn't return anything to this company

5
Date of experience: May 21, 2022
Doreen Morris
I LOVE Ashley Stewart

I came across AS on FB. Saw a camo skirt with a turtle neck sweater and fell in love. Bought the outfit immediately after seeing the ad. Since then, I've bought approximately a dozen full outfits. Everything from skirts, tops, dresses, rompers, suits, dusters. Prices to me are very reasonable. Im always finding coupon codes or they are running sales. The quality of everything Ive gotten to date has been outstanding. Everything fits great and is true to size. I am completely willing to pay full price for their stuff but I think Ive bought everything at 30-50% off. I get compliments EVERY time I wear AS clothes. The one thing I cannot speak on, which may explain bad reviews, is the customer service. I haven't had any issues so I have no idea if customer service is good or bad or what their return policy is. Hopefully I never have to find out. All of my orders have come fast. Been correct and fit perfect and were of excellent quality. My only complaint is a bunch of stuff has sold out before I could buy it but that's on me. I became a customer in 2019 and AS has remained in my top 3 stores

5
Date of experience: Apr 20, 2022
Bayard Scott
I love Ashley StewArt clothing

I love Ashley StewArt clothing. I hope they get regular slacks and jeans back. No more holed jeans. The clothes feel great and sizes are awesome. Sales have been real good lately too. Prices can be a bit extreme sometimes. I love the fact that they are affiliated with AfterPay. Try Ashley you won't be sorry.

4
Date of experience: Jan 14, 2022
Brody
Sh!t or get off the pot!

The clothes are cute for the most part, the sizing is a 9 outta 10. Some things run smaller(not always). My issues is their product management, I will order items and never get it. After a few days of looking for the mailman and my order never coming, I will call customer service just to find out the item(s) was sold out, so my money was refunded and I never even knew because I didn’t take the time to check my email (who checks there emails every goddamn day). My question is, why not take the item down once the last one is sold?! The shipping price is another issue, even if I spend a buck it’s 8 dolla shipping. Ashley Stewart needs to sh!t or get off the pot!!! Y’all really need to do better. Let’s not talk about the “diva dollars” those should already be loaded for your next purchase, but no!! You got be on the look👀out for a got damn code in your email which is a whole other set up! I want to speak to your supervisor!

2
Date of experience: Jan 07, 2022
Gutshi
Ashley Stewart is not what it used to…

Ashley Stewart is not what it used to be. After opening my denim dress order I smelled a weird chemical odor. I decided to let the dress hang out in the open to release the odor only to discover the odor is still there after 2 days. In addition to, the material is not even denim. I couldn't even leave a review on their website warning other shoppers. I wish I had read the reviews on this site before ordering. I don't know what happened to Ashley Stewart but they have fell of the wagon big time. I will be returning everything back.

1
Date of experience: Dec 20, 2021

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Business Details

  • Dedicated to women who love their curves

    Ashley Stewart started in local neighborhoods across the country. As an iconic women’s fashion brand, we’ve always stood for fashion forward, on-trend clothing at an affordable price. Now with 89 stores across the country, one of the most socially engaged online communities, and a leading eCommerce business, Ashley Stewart is your neighborhood brand gone global!See more

  • email customerfeedback@ashleystewart.com
  • call 8443274539
  • language https://www.ashleystewart.com

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