asphaltgold.com

3.1
3.1 Based on 200 reviews

Asphaltgold.com ist dein Online-Shop für Premium-Sneaker. Zusätzlich zu unserem hochwertigen Portfolio an Schuhen für sie und ihn findest du bei uns alle angesagten Apparel Brands. Ein rundum zufriedenstellendes Shopping-Erlebnis inklusive blitzschnellem ...

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Average Rating

3.1

/
5

200 Reviews

5 Star
47%
4 Star
4%
3 Star
2%
2 Star
6%
1 Star
40%

Filtered Reviews

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Review Time

Holbrook L.
Hello,

Hello,I don’t receive my pack ! It was for a present and it’s been one month now that asking me to fill a réclamation, I do it but I have no answer since 3 weeks now ! The téléphon number don’t answer too ! I will not stop here and I will put a bad advice on every site because of that I don’t want other people to be like me with nothing do by theirselves !

1
Date of experience: May 13, 2024
Wayne Rogers
After 2 weeks...

After 2 weeks, no more to say : ❌ Cancellation of your order

1
Date of experience: May 07, 2024
tiloup9252
MISSING ITEMS…

I was a regular customer and everything was fine. Recently all orders are always in delay and in the last order i did not receive my shoes which was the most expensive order. After one week i still do not have a feedback. Where are my shoes???

1
Date of experience: May 06, 2024
dreamax0040
refund issues

Ordered some nikes which had to be sent back as there was a defect with the shoes. Sent them back at the end of februari and still have not received the money back. In April I sent a message to check on the status and they said they could not refund through the original payment method because of how many days had passed. Instead of emailing me that they needed another method, they just decide to wait until your patience is finished and you contact them again. The 18th of April I provided a different method for the refund but still have not received it. They need to work on contacting those who have concerns more actively. I’m quite annoyed that this whole process is taking so long.

1
Date of experience: May 01, 2024
Lois Clark
Trusted Shop - I will buy again and again

Already made purchases and most definitely will buy more trainers there! Quick delivery within Germany. Minor mistake controlling returned boxes by Asphaltgold - I once received a box containing two different sizes - but this issue was solved satisfactorily.

5
Date of experience: Apr 25, 2024
Louise Rogers
Top!

The shipping was cheap and relatively quick and the sneakers were flawless and unworn.

5
Date of experience: Apr 23, 2024
supermoine6964
Nice shop and quick delivery

It was the only size available and I was from Belgium. No problem for this shop to make the sending very quick and with low cost to Belgium. Thanks again, shoes are perfect.

5
Date of experience: Apr 23, 2024
Heather P.
Everything was fast and kind

Everything was fast and kind. Thank you for the little gift ✌🏽

5
Date of experience: Apr 22, 2024
Timmy Cooper
shoes were damaged when the arrived, no customer service at all

shoes were damaged when they arrived, mice had eaten from them. I sent severall mails to hello@ and support@. they promised me about 5 times that a reaction will be given within max 3 days. so 5 mails and 9 days later not a single reaction at all. I also tried to reach them by phone severall times, everytime I was in the waitinglist for about an hour, after that the connections was broken, so contact by phone seems impossible.this is the worst customer service I have ever met.finally they contacted me and everything went well, I have got new shoes and the delivery of the new pair was fast.

3
Date of experience: Apr 16, 2024
Chase W.
Bad customer service.

Ordered a pair of shoes, but the package were lost during shipment. I’ve sent them multiple e-mails but haven’t heard from them. And when i try to contact them on the phone, i wait for 10 minutes with annoying waiting music and the it hangs up automatically.Hope this will help eventually.Edit: The package wasn’t lost by DHL but post nord, so this also makes me think that they are not doing anything. And if you are solving my case, why wouldn’t you let me know instead of not respondent?

2
Date of experience: Apr 11, 2024

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Business Details

  • Asphaltgold.com ist dein Online-Shop für Premium-Sneaker. Zusätzlich zu unserem hochwertigen Portfolio an Schuhen für sie und ihn findest du bei uns alle angesagten Apparel Brands. Ein rundum zufriedenstellendes Shopping-Erlebnis inklusive blitzschnellem Versand und 1A Kundenservice ist unser Anspruch.

  • email hello@asphaltgold.com
  • language https://www.asphaltgold.com

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