Review Time
I returned a parcel 4 months ago and have not been refunded! They say they never received the parcel when DHL even provided the name of the person who signed for it. I sent several emails with the proof of delivery provided by DHL and nobody ever replied. On the phone there's always an answering machine in German asking you to send an e-mail. I lost 100€ plus the price of delivery, which is not free!!! You are dishonest!!!!!! Run away if you don't want to lose your agent.
I have tried to contact you regarding my order AG43533866 I received a message from the delivery company “post Nord” that they have lost my package after they received it. Tracking number CO650157501DE. And that I am to contact you on this matter. I assume that you will contact DHL/PostNord regarding what the next steps would be. I assume that you also have been informed about the delivery being lost. I have attached the info I got from the PostNord App. In the mail I send to you the 1/4 and then I wrote you on the 4/4. I still haven’t heard anything from you. This is very poor customer service. please reimburse the amount to my account. Update. I have today recived my reimbursement from Asphalt Gold. For the lost parcel. Better late than never.
I ordered a pair of sneakers, had to return them because they were too big. Although the tracker confirms that the site has received the goods, ASPHALTGOLD refuses to reimburse me. I had to involve PAYPAL who decided and reimbursed me. Deplorable customer service
ordered shoes, they are stuck somewhere in the deliveray process, no shoos, money gone since the phone numbers are deliberatly not active, no respons to emails. If some of these crooks are reading this: I like to have my money refunded, for the shoes I never saw. contact me please at 0031614264140/.
Despite some of these bad reviews, i still chose AsphaltGold. And wasn't disappointed. Shipment received to a non-eu country with no issues. Quality, original product in original box. Exactly what I ordered. Even the advice in the listing to order a half size down if between sizes was really helpful. I can't fault AsphaltGold. Thank you for a smooth transaction. If I lived closer, I'd certainly visit your store in person.
Claim your business profile now and gain access to all features and respond to customer reviews.
Asphaltgold.com ist dein Online-Shop für Premium-Sneaker. Zusätzlich zu unserem hochwertigen Portfolio an Schuhen für sie und ihn findest du bei uns alle angesagten Apparel Brands. Ein rundum zufriedenstellendes Shopping-Erlebnis inklusive blitzschnellem Versand und 1A Kundenservice ist unser Anspruch.
