Review Time
Made an order and realised my mistake straight away. Was worried looking at reviews that it may be hard to contact. Phoned customer service, answered immediately, cancelled the order and moneys already back in my account. Really happy.
Giving them a 1 on this occasion. When you put in an order and you let you them know something is missing from the order, they should be doing their best to complete the order, I still haven't had a response from them, this is now a month. It even says o their Auto reply not to send chaser emails - what kind of business is this? Update 24/05/25 - No phone calls to explain poor performance but I did get one email with a really odd phrase which I interpret as trying to shift blame (must help them feel better) - "Usually when an item is installed, installation is deemed as acceptance as the item could have been damaged or lost during installation". Still awaiting parts. No resolution as yet despite their comments.
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Bathroom House is a rapidly growing Omnichannel UK bathroom retailer, supplying branded products and in-house designs to suit all needs and tastes, offering Click & Collect and great delivery service nationwide and worldwide, supplying branded products and in-house designs.
We are passionate about bringing real value into our customers' lives and businesses. One day it may be sending a replacement basin tap to one of our customers in the Highlands. The next day it may be supplying 120 bathroom suites to a Hilton hotel in London.
No job is too big or small either way because we are passionate about providing the highest quality bathroom products for the home and commercial sectors. We are also committed to giving our customers the best prices possible. We continually check the market to help keep our prices competitive, which is excellent news for you. Not only do you receive unbeatable quality, but you also receive unbeatable prices!
Our easy-to-navigate website has thousands of quality products, including modern bathroom suites, traditional bathroom suites, bathroom furniture, washbasins, bathroom taps, shower mixers, shower enclosures, bathroom heating, lighting, mirrors, kitchen taps, accessories, and plumbing parts. Once you have found the products you are looking for, we can offer excellent delivery options, including a next-day delivery service or click-and-collect from our trade counter. What's more impressive is the aftercare you receive should anything go wrong. Our dedicated customer care team will be available to help you.See more
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