Review Time
Had a problem with one of there branded hotels that was beyound terrible, the filth of the hotel was a ebarrasment to the brand. I stayed 1 nite of a 4 day reservation because the place was the worst ever experienced. Made a call to corprate office for some help rebooking on the very nite of arrival but got no where and didnt recieve a call till almost 24 hrs later after i found my own accomadations. Then was ghosted for wanting reimbersment for the nite mare of one of there hotels and still havnt get anywhere with the corporate office NOTHING, The most unprofessional experience of hotels ever. So DO NOT expect any help from corporate when things go bad because its nonexistent
Stayed at Best Western in Kilmarnock, Virginia on 7/26/25. Booked two rooms. First room - bathroom floor was dirty with hair and some crumbs. Otherwise the room was clean and bed comfortable. Second room- bed comfortable but found a roach on the night stand. There were no washcloths left in both rooms although clean bath towels were there. Waffle machines in dining room were broken or not cooking them completely. Orange juice was watered down but eggs and cheese were okay. Sausages were not browned and looked like they had been added while they were frozen to the pan. Although this is the only hotel in the town, things could be better.
I have been an Airbnb/VRBO host for over 6 years. I have hosted over 2200 guests in those 6 years. I have earned SUPER HOST recognition every quarter of the past 6 years. I have to say this is one of the worst Best Western hotels I have stayed in. This was the Best Western Dixon Davis, CA.The staff was rude, the bathroom was dirty. It has really gone down hill in the last few years. Maybe it is new owners. The manager is very un-professional. It is not a hospitable hotel. Very unaccommodating.
I enjoyed my stay at Best Western Elkhart Inn & Suites in Elkhart, Indiana. I had a king suite with a jetted tub. The room was nice and clean, the hotel was quiet, and the bed was comfortable. The price was reasonable for a king suite. The breakfast was good and the staff was very friendly. Nina0000000000000000000000000000000000000000
I always stay at your Sure Stay Plus North in Sacramento,CA at least one day a month sometimes up to 3 days a month. Every time I go they're very friendly and very helpful with me. There's a younger Indian girl who was a supervisor that works at front that is really wonderful and friendly and helpful. Also there's a lady that works the desk named Tracy he goes out of her way to help people out as well. I have been staying there for years now and I've never been disappointed. Except for the homeless that like to hang around and cause havoc sometimes but that's not the hotel's fault. They're always on top of everything and make sure everything goes smoothly for their guests. And for this I appreciate it very much. Recently I had a death in the family to happen all very suddenly and they were wonderful to extend my visit for me while I went through this hard time. I would like to express my gratitude and my thanks for this because it really meant a lot. The staff is really nice the maids are very nice the groundskeepers are very nice and they've never been mean at all. They've gone out of their way to be friendly and helpful anyway they could. Occasionally the line might be long when checking in but they do their best to get you through as quickly as possible. I've been very happy when going there. And I will continue to go there and I will continue to give very good reviews. And I just wanted to say thank you again. My visit this time with them was from June 28th to June 30th.
Corte Madera Inn by San Francisco Any hotel that is pet friendly should NOT have carpet! Disgusting!They listed microwave when i booked it , No microwave. i was told they are all suppose to have one they still in process? OF getting a microwave? they charged me same as one with it , it listed it when i booked it. Bugs in bathroom.
We stayed at the Best Western in Vicksburg, MS and was sorely disappointed by the condition of the room. It smelled musty and damp. I ended up having to spray the room with Fabreeze just to mask the smell. Even the front lobby area seemed very damp and musty. I will say that their breakfast was very good and the dining area was clean.
Please be very careful when staying at The Connaught Hotel and Spa, Bournemouth.Our room at this hotel was entered by a person using a staff key card and a substantial number of valuables and items of clothing were stolen. The burglar has been apprehended and jailed, but we are still waiting for recompense from the hotel 5 months later. There has been no explanation as to how the staff key was accessed despite the hotel confirming that this was used to enter our room, when the housekeeper was at home. We have had no apology from anyone, and Best Western, whose branding is on the hotel refuse to get involved.It is deeply concerning to think that one is not safe to even leave clothing in a room at this hotel as no responsibility for its disappearance will be accepted by the management, should it be stolen in this manner.An extremely distressing and ongoing experience for my wife and me.
STAYED AT THIS ONE IN PENSACOLA FL ON DETROIT RD AND WAS DISAPPOINTED FROM THE MOMENT I CHECKED IN.ASKED FOR A 1ST FLOOR AND WAS PUT ON THE 3RD AND WAS NOT MADE AWARE AHEAD OF TIME BY THEM FITNESS CENTER IS THE SIZE OF A CLOSET ONLY 2 PEOPLE COULD FIT IN THERE - NO DUMBELLSNO ONE AT THIS PLACE IS HAPPY OR SMILES -NO ONE EVER WELCOMES YOU OR ASKS CAN THEY HELP YOU !!!LIFETIME VALUE OF A CLIENT DOES NOT EXIST HERE BREAKFAST HAD BROWN SPECKLED BANANAS AND USED CHICKEN INSTEAD OF BACON OR SAUSAGE
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