bird.co

1.2
1.2 Based on 168 reviews

Bird is a dockless scooter-share company based in Santa Monica, California....

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Average Rating

1.2

/
5

168 Reviews

5 Star
3%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
94%

Filtered Reviews

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Review Time

Kieran
Should be closed down criminals that run it. Scooters do not work started ride would not work or let

Should be closed down criminals that run it. Scooters do not work started ride would not work or let me end the ride and was charged €5 asked for it to be looked at and refund refused saying they see no issues you should never use this company unless want to be disappointed and out of pocket

1
Date of experience: Mar 03, 2026
Kieran
Should be closed down, DO NOT USE THIS COMPANY

Should be closed down criminals that run it. Scooters do not work started ride would not work or let me end the ride and was charged €5 asked for it to be looked at and refund refused saying they see no issues you should never use this company unless want to be disappointed and out of pocket

1
Date of experience: Mar 03, 2026
brad B langenberg
Should be zero stars

Should be zero stars , charged my account repeatedly 10 times in one day.

1
Date of experience: Jan 24, 2026
The scooter never started,I wasted time and money

The scooter never started due to a technical issue.But in was charged all the same.Beware.

1
Date of experience: Jan 06, 2026
Evelyn Martinez
My bird stopped working in the middle…

My bird stopped working in the middle of the road and almost killed me. I had to jump through hoops to get to customer service and I had to charge it onto multiple different accounts to try and get it to work.

1
Date of experience: Dec 28, 2025
Jessica Heidisch
Would leave a one of i could

Would leave a one of i could. Twrrible fricking product. Slow af. No motor. Like using a razor scooter with no weight. Tried 4 different ones. Frick these people use kick

1
Date of experience: Dec 20, 2025
DAVID
The worst experience

The worst experience. Riders stop working randomly and you cannot park even when you are in the parking zone. Then you get this explanation of "yeah it's your GPS or data" but dude no, not that. Then they "refund" but just put back an amount on your balance THAT YOU CANNOT USE FOR FUTURE PASSES, only rides.. Which of course they don't tell you. Don't do it. It seems an interesting thing but no. Also the customer service seems nice first but then just hides behind stupid general conditions. Never again. Oh and I will take your scooters down, watch me.

1
Date of experience: Nov 26, 2025
DAVID
The worst experience

The worst experience. Riders stop working randomly and you cannot park even when you are in the parking zone. Then you get this explanation of "yeah it's your GPS or data" but dude no, not that. Then they "refund" but just put back an amount on your balance THAT YOU CANNOT USE FOR FUTURE PASSES, only rides.. Which of course they don't tell you. Don't do it. It seems an interesting thing but no. Also the customer service seems nice first but then just hides behind stupid general conditions. Never again. Oh and I will take your scooters down, watch me.

1
Date of experience: Nov 26, 2025
Vir Sapiens Fortis Est
Overcharged and quit working

Rented 3 scooters and 2 kept going off and on. It made the whole experience horrible. Then they overcharged me $20.

1
Date of experience: Nov 22, 2025
Andy Frost
Continuously a PAIN…

Continuously stopping when passing parking areas. Loss of signal. Poorly maintained, very poorly. Pushed mine more than used.

1
Date of experience: Nov 18, 2025

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Business Details

  • Bird is a dockless scooter-share company based in Santa Monica, California.

  • language https://bird.co

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