Review Time
Please don't ever book here.We had a bus ticket that was cancelled 2 hours before the departure. it was very very inconvenient for us, the time of departure was 11:00pm. At that moment we had nowhere to go and we couldn't back any other bus to go back to Madrid because of the time. We had to take a hotel again overnight to take another bus in the morning.We asked for a refund (twice) but there was no response. So basically, this company ROBBED us 60 euros. Do not ever book here if you do not want to waste your money!!Edit: Do not ever believe the replies of BlaBlaCar to the reviews that "they will assist you again". They will not!
SCAM! No refund! Went for a trip to Torrevieja with a flight to Alicante airport and booked BlaBla transport with a driver called Carlos. Asked to be picked up at the airport and adjusted the adress in Torrevieja for an extra cost. He said that it was OK. As long as I pay in advance. Said he will be there when the flight arrives. Ordered and paid in advance. When we arrived to the airport, no Carlos! He didn’t show up. I asked him where he was and got the answer that he was in Benidorm and it would take him 1,5 hours before he arrived. We asked for a refund and ordered a regular taxi. At 3 AM ( 3 hours later) I got a message from Carlos that he was at pickup point in Alicante at 3 AM (not what we had agreed…) and wrote that I didn’t show up up so, and therefore no refund. So DON’T book BlaBla transport.
My booking was a while ago well I'm still fuming. I booked on the 11th of September 2024 I think. I found a driver from London to Calais, talked to her everything seemed fine. I paid so booked the ride. Got the confirmation. Then my driver cancelled about 2 or 3 hours before we were supposed to meet. Then she contacted me and pretended that there was a problem with the system of blablacar and I have to pay again it was easy for her to do as I don't speak French. I was stupid enough to pay. It was a miracle that my bank refunded my money. I don't know if I was only unlucky or it's the whole system that's messed up but I never booked again.
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BlaBlaCar is the world's leading long distance carpooling service, connecting drivers with empty seats to people travelling the same way
