Review Time
Purchased the white light water ripple effect lighting for Lounge room. Exactly as described, the lighting works and looks great behind the lounge suite. Item arrived to Australia in just over 2 weeks and was well protected inside the cardboard box. Used the Remote Instructions link on the website product page to work out how to pair it with the lighting and that worked a treat. I did have to purchase a UK to Australia adapter and the remote takes 2 x AAA batteries. Really happy with the purchase. Thanks Bulbsquare team !
The updates on tracking were nice to have . But the product itself when it arrived was awful . The electrics look like they’ve been chewed and the structure itself is cracked, bent and scratched . Very frustrating. Currently waiting to see if they will refund me.
I’ve bought over six of there lights mainly because can’t find any site with same. Been happy with them though have had to do some minor reassembly because of poor quality control. There definitely a shady mob. The price they initially advertise will increase once you want more detail. Delivery times are so slow there another level. Mine took months with their free delivery offer. There exact same light can be listed under a different name with different prices.
I ordered some ceiling light fixtures from Bulbsquare on December 31 2025 and did not receive the lights until February 10th 2026. When I received the lights the remote had Chinese symbols, they did not meet US standard electrical codes, and there wasn't any information. Customer service was lousy. Luckily for me I had paid with PayPal. I started a dispute with PayPal and received my money back. Thank you PayPal!
Recently I purchased a modern minimalist square rectangular rubberwood dining chair with armrests and cotton-linen backrest from BulbSquare. My needs were quite specific - the chair needed to be strong, comfortable, easy to sit down and stand up, and most importantly be stable. Also, the timber colour and seat covering to complement existing dining room furniture.Not an easy task when selecting online from photographs. The BulbSquare team assisted me in this regard. I particularly appreciated the time and effort they devoted to enable my expectations to be met. Moreover, they kept me informed throughout the purchase process.Well done team. Great customer service!
I ordered a Tiffany lamp for my daughter in law for Christmas on 11/27/25. Well Christmas is over and still no lamp even after paying $95.00 extra for shipping in 10-15 days. Bulbsquare customer service says it's been sent to FedEx. FedEx said the lable was created but they have never received the lamp and as soon as they do it'll be shipped. Never ever will I order from Bulb square again. Now let's see how long it'll take to get my money back!! Wish me luck!!
I ordered a chair, and purchsed the "Worry Free Purchase protection". Shipping time was stated 25-30 days, I would be notified as soon as it was shipped. 30 days, still not shipped. EDIT: the company said their supplier wasn't able to send the chair, and they will be refunding my money.
I ordered a table lamp before I read the reviews. I was a bit nervous because of the amount of bad reviews I read after ordering. However, I decide to be proactive, wrote the company let them know I was feeling less than positive about doing business with them. Customer service promptly addressed my concerned. They sent me close up photo of lamp. Assured me I would get exactly what I ordered etc.I received the lamp today (It does take time for items to arrive). Its was well packed. It is just what I ordered[ I am very pleased with this purchase. I also received several updates on the item in transit from customer service. FedX also kept me up to date tracking the package. Perhaps they now understand reviews can kill a sale and are making a concerted effort to provide an excellent experience for their customers. They do offer some lovely lighting options that are fairly priced. I search a long time to find this lamp.
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BulbSquare.com is a global shipping online store. We provide high-quality home lighting at affordable prices. We dedicate to provide more options of home lightings and ideas on interior.
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