Review Time
I had a wonderful experience with this company from start to finish. Their communication was outstanding—I always knew the status of my order and when to expect delivery, which made the process completely stress-free.
The packaging was incredibly well done and the item arrived perfectly protected. When I opened it, I was even more impressed. The bed bench is absolutely beautiful and the craftsmanship is excellent.
It has truly become a statement piece in my room and everyone who sees it comments on it.
Thank you for your attention to detail and for providing such a great customer experience. I couldn’t be happier with my purchase.
I had a wonderful experience with this company from start to finish. Their communication was outstanding—I always knew the status of my order and when to expect delivery, which made the process completely stress-free.The packaging was incredibly well done and the item arrived perfectly protected. When I opened it, I was even more impressed. The bed bench is absolutely beautiful and the craftsmanship is excellent.It has truly become a statement piece in my room and everyone who sees it comments on it.Thank you for your attention to detail and for providing such a great customer experience. I couldn’t be happier with my purchase.
First time purchasing from BulbSquare. Their customer service + quality of product was unmatched. The product (wooden end table) was delayed in shipping, so I received and email from customer service (Tiffany) giving me a heads up. And this wasn't a bot, a real person who answered questions, stayed in touch throughout, gave me options, and after the delay the item finally arrived. To top it off, product itself was so nice and experience so positive that I'm ordering a second one. These days, personalized customer service like this plus a quality product is virtually non-existent. BulbSquare has earned a loyal customer in me. Highly recommend.
Terrible. Spent $600 on a light fixture. After my electrician spent 2h putting it together it didn’t turn on. The bulbs have lead and mercury in them. How this company is allowed to sell to consumers in the US upsets me. Do NOT buy from here. I wish we read the reviews before purchasing from them. Unfortunately they advertise so well. Scam.
Paid AUD600 for bookshelves 8th December 2025 and the $16 insurance premium for 'worry free shipping'. Items not received as of 15th Feb 2026 but the tracking website reports the items to have been deleivered.After 20+ emails and attempts to gain a refund over the insurance website known as "Seel". I have received a $5 reimbursement of the insurance premium. I'm clearly communicating with criminals, idiots or robots - certainly a mix of all 3 is not unlikely. Lengthy responses by email are contradictory, giving false tracking information, insincere, and probably AI generated, then signed off with Anglo first names and caucasian 'customer (un)support photos'. This is a criminal venture - do not go near it.I will update this review if this purchase problem is resolved and if I receive a genuine apology.
This is really concerning as I paid over 300 usd for my order #B55757 which was a chandelier. It has been over 2 weeks with no response to multiple emails I sent asking when it will be shipped. I am very upset seeing these reviews and think I have been scammed.
If I could give a zero rating I would. How they mislead the number of items you are ordering is borderline fraud. They list undercounter lights as a set. One would think because they show 3 lights on advertisements, each set has 3 lights. Nope. 1 light in each " set". Never again
I ordered three pendant lights and received one that does not accurately reflect the online photo. There is no update on the missing items, and no response from customer support. Save your money and do not buy from this website!!
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BulbSquare.com is a global shipping online store. We provide high-quality home lighting at affordable prices. We dedicate to provide more options of home lightings and ideas on interior.
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