Review Time
So I am going to a disco concert on the 22nd of March, I had been on the hunt for a sequin jumpsuit and came across one on Dolls Kill- i read the reviews bc- duh you ALWAYS should, and in the reviews there was mention of it having stretch to the material- many mentions as a matter of fact! Well, I thought "great, I'll get my normal size" which is a medium. So it came in the mail and I went to try it on and ABSOLUTELY not, there was ZERO stretch so that was a lie! Here I am panicking bc now i have to send it back and exchange it for a bigger size- which i went 2 sizes up to be safe! I contacted Customer service bc i was panicking that I would not recieve it on time! They were amazing the entire time, my exchange came a couple days ago- March 10th, and i was so happy about that! Customer Service said they would escalate my exchange and would get it to me asap- which they absolutely did! Their customer service team was amazing and they don't get enough credit and appreciation for what they do! THANK YOU to those who i interacted with while panicking over making sure I got the new one before the show! Also, idk why girls at 5'10 5'11 said it was still to long for them, I am about 5'8 and it just touches the ground for me- this is a LEGIT and HONEST review, I just want others to have the full transparency before purchasing! It's also BEAUTIFUL!!
Non-existent help from customer service; they are not able to answer simple questions; they ended up ghosting me. I tried contacting them again with no luck. I do not recommend ordering clothes from this website, in case you have to return something. Maybe buying from the house items is more safe because you might not get as disappointed (that you will have to return it).
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