Review Time
I ordered a coat in-store due to an unavailable size, but they charged my card three times. They promised to resolve it immediately and send an email update. They removed one extra charge but I never received any email. Additionally, my coat arrived addressed to someone else, even though it was meant for me. Tracking indicated it wasn’t due for delivery yet. This experience has left me feeling distrustful.
My review pertains only to their lined men's pants. I usually buy several pairs each winter, and during a recent road trip, they proved to be perfect. My wallet fit securely in the back zip pocket, and my phone was comfortably held in a front zip pocket. They fit well and have a nice appearance.
I ordered three t-shirts and a tank top in my usual size, but they turned out to be too small. There were no tags in the seams, and they are not made of 100% cotton. After wearing t-shirts for years, I find this quality unacceptable. I'm very disappointed and feel they are not worth the price.
I purchased three long sleeve tees online. While I like the tees, they are not long enough to tuck into my pants. I prefer styles that cover my midsection. If the company is going to sell tees, they should ensure they are adequate in length. I did buy some great sweatpants that I plan to purchase again.
Placed an order on Aug 29. Did not even ship for over a week, and has still not been delivered over 2 weeks later. Customer service was less than useless. Have purchased MANY things from Eddie Bauer over the years, but they have now lost another customer. Shipping and customer service problems seem to be the norm.
I was at the Eddie Bauer outlet in the outlet collections of Niagara.The salesperson there was not very helpful when I asked him to look on line for an item that they didn't have my size for. He didn't want to do it and said that they normally don't do that. I said that my favourite store always did that for me.He was not pleasant and I felt like he was not into being there.
When Eddie Bauer Co was still family owned, their products were durable and had a unique, vintage style. The company was sold several times and the latest sale was to a conglomerate that owns several brands (Authentic Brands Group and SPARC Group LLC). Now they just make crap along with all the other brands owned by the conglomerate. This quality dilution is common when companies are sold because it's all about profit.I no longer buy Eddie Bauer products anymore.
Quality has gone down significantly through the years. They supposedly have a lifetime warranty, however they will not accept a return unless the item is unworn and still has its tags on must be returned within 60 days. The manager at the the Winnipeg store told me that I couldn’t return a tee that I washed once and which shrank 3.5 inches in length!! I let him know that I washed the tee in cool water and used the delicate or lowest dryer setting and he informed me that tumble dry low means dry with no heat which is total CRAP!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
Eddie Bauer offers premium-quality clothing, accessories and gear for men and women that complement today's modern outdoor lifestyle.
fiberxott.com
toydealershop.com
bikersparadise.co.uk
vosker.com
qoctor.com.au
truthfinder.com
fresh-cart.co.uk
universalelectronics.co.uk
startslice.com
uk.elemis.com