Review Time
Holiday Pricing for 6 months... I was unable to port or transfer my old phone number (from Rogers). Cant say if both Mobile Carriers are swamped with requests or what failed in the transfer. Otherwise Great Option if phone is paid off (S21) and Old Phone (S7 from 2016) still works great... Time will tell if overlap with Freedom and Rogers SHARED infrastructure keeps everything humming along nicely.
For the unbeatable price, and service provided, I really can't recommend Fizz enough. Customer support is only online and no call, so if you are highly relying on cell phone reliability, Fizz might not be the best fit for you. For internet, service has been really good and the few times that I have had issues, they were fast to either fix it on their server side or quick to send someone over.
Fizz is a bunch of greedy bastards who offer no service. if you are one day late in payment, you get disconnected. On top they force you to use a credit card. No other way to pay. I wish I had never heard from them.UPDATE; 6 days later, still no service.
Don’t do it. Just don’t do it.6 hours on Chat… yes, 6 hours. No service in the West Island. SOS only. Could not make outbound calls or reply to texts. Tried to transfer back to my old company, when they sent the text asking if you confirm the request? I could not reply Yes. They had a number… I could not call..Had to chat again. Hell.
Ported my number..went flawlessly.bought my phone from them so saved on my plan for the next 24 monthwhich is nices..no complaints...web interface works well so you can adjust your plan as needed...plus i got the 25 dollar benefit from referral.so all in all it was a great experience and their prices are very competitive...
Delivery guy pretty much ran away after dropping the modem and checking the cable. The lights on the modem did not correspond with the pamphlet. Spent 5 or 6 hours on the phone to no avail. Then, they were supposed to send a technician on Saturday. Waited all day and nobody showed up. No email, no sorry...nothing! I HAVE ALREADY SENT EVERYTHING BACK. FIZZ SUCKS
After being screwed over by chatter, stalked by Telos, ignored by Fido and Rogers, I finally fell to fizz. It's been a challenge trying to get a SIM card from their online service, three of them being shipped out and receiving none of them. With that said though I was able to prove that they were ordered and not received or activated. The company made it right and I am now with them and happy with the amount of data I get and their 24/7 support.
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