gardensanctuary.co.uk

3.2
3.2 Based on 138 reviews

Garden and outdoor furniture and homewares for every style and budget. Delivering inspiration, helping the nation to realise their greatest garden dreams. Great value outdoor heating, shading and more. Our product offering appeals to outdoor enthusiasts a...

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Average Rating

3.2

/
5

138 Reviews

5 Star
53%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
43%

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Review Time

TJ99
Fast delivery and great service in…

Fast delivery and great service in terms of the 60” fire From what I saw online it looks great- can’t comment further as won’t come out of the box till October when media wall being built

5
Date of experience: Aug 06, 2024
PizzaFire46782
Metal Garden Tool Shed

For the money my tool shed is spot on. Must wear gloves when assembling as panels are obviously sharp. Very flimsy whilst assembling so need an assistant. When assembling it becomes very sturdy. Asp and staple for lock is a little flimsy but no problem as I don't store anything expensive in it.I'd reccomend this tool shed especially at the price!

5
Date of experience: Jul 28, 2024
Carlene Sanders
AVOID--Scammers!!!

AVOID--Scammers!!!Delivered an item that is damaged and the wrong colour and want me to pay to return it??Worst service ive ever had please read other bad reviews on all trustpilots as they are correct!

1
Date of experience: Jul 05, 2024
Herman Barnes
I’ve had a great experience with Garden…

I’ve had a great experience with Garden Sanctuary. They were quick to resolve an issue I had with a garden storage box. I would shop with them again in the future.

5
Date of experience: Jun 27, 2024
JA50
Superb service, quality and value

I ordered and took delivery of a metal garden storage box, the kind you can use to keep cushions and other outdoor stuff tidied away and dry. It came quickly, was well packaged and email communication was clear and concise. Not flooded with messages very step of the way, but enough to let me know the order’s progress. The price was great value and the product was excellent quality. Loads of reviews on their website had said the metal surfaces came all scratched but they are coated with a thin plastic protective film. This did ‘look’ all scratched up but the surface was perfect once this was removed (I wonder if other customers didn’t realise you had to remove the protective film!). Instructions were clear and easy to follow and the pack even included some protective gloves with handy rubber finger-tips. Even my ham-hands were able to deal with the tiny screws, nuts and bolts with these gloves. I would highly recommend both the product and the seller as they are well worth working with and great value for such quality products.

5
Date of experience: Jun 25, 2024
Bradley Brown
First class service and excellent value…

First class service and excellent value for money

5
Date of experience: Jun 24, 2024
Bygdaddy2133
Purchased brown PVC bamboo outdoor…

Purchased brown PVC bamboo outdoor privacy fence.Good product, it looks great, and reasonably priced. I ordered this to cover up tatty old garden fence. Well pleased with the look. Prompt delivery and arrived well packaged. I will definitely recommend and order from garden sanctuary again. Delivery man was very polite and helpful too. Thank you everyone.

5
Date of experience: Jun 20, 2024
Maximilian Adams
Bought a cracking white fireplace

Bought a cracking white fireplace. Flat pack. Easy to build. This is just what i was looking for. It is perfect in every way. 9 diff colours of brightness. Heater packs a punch. Low or high or set a temperature. More than happy with this.

5
Date of experience: May 19, 2024
VR49
Customer service 10/10

I ordered a garden umbrella and square base off the website. The base turned up very quickly with the umbrella following the next day.Upon receiving the umbrella package, one end was open and a strap was snapped showing rough handling during transit. When inspected there were 2 parts missing to attach to the base and screw 2 parts together.After e-mailing Garden Sanctuary, even though the fault was with the delivery company, they were quick to respond, very friendly and accommodating, and sent out the missing parts within 3 days, in time for the event I had wanted the umbrella for.I would highly recommend Garden Sanctuary and will be using them for future purchases.

5
Date of experience: May 14, 2024
CreaZYPvPMan
Garden Gate

The gate arrived on time and very well packaged. I replaced a gate which had started to rot with the one I purchased from Garden Sanctuary. I decided that although it was treated wood I would stain and varnish it before fitting it to try and extend its life.

5
Date of experience: May 10, 2024

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Business Details

  • Garden and outdoor furniture and homewares for every style and budget. Delivering inspiration, helping the nation to realise their greatest garden dreams. Great value outdoor heating, shading and more. Our product offering appeals to outdoor enthusiasts and casual garden dwellers alike.

  • email info@gardensanctuary.co.uk
  • call 01618200391
  • language https://gardensanctuary.co.uk

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