Name: gls-us.com
Telephone: 8003225555
Rating: 1.2

Julia Hughes Guest

Not very professional

Shout out to a GLS driver who parked in a handicap/disabled stall at the Cope Family Clinic (Bountiful, Utah) this morning.When I commented on her choice of parking, in the last available disabled stall, she was quite rude in her response. Nice work GLS

Date of experience: Oct 24, 2024

Willard L. Guest

1 year ago

BEWARE

BEWARE. Multiple 'lost' packages. They always deliver in shady rental vans from the 90s. If you contact them, they are no help.. all you will get is "I will forward your request to our operations team", then I dont hear back after following up three times. They are actually a scam company I dont know how they exist

Date of experience: Oct 11, 2024

MR81 Guest

1 year ago

0 star review

0 star reviewI wish I could give 0 starts. DO NOT USE THIS COMPANY. We are a business and purchased an item and the shipper using GLS, and after 4 days of saying they were going to deliver it, found out they LOST it. Reading their reviews, they lose packages all the time How are they still in business being this bad.

Date of experience: Oct 04, 2024

Dulcie Clark Guest

1 year ago

Not a good company

Not a good company, 3 weeks ago, rep tried to deliver a package, I told him, person no longer live here, it's been months, return to sender....then last week someone from GLS dropped it at my front door! I called customer service last Friday, the rep said, someone from GLS will pickup package envelope, for the same person, today Monday! And NO ONE picked it up. GLS had a bad reputation! Open other options people...GLS is unorganized & unprofessional. - period

Date of experience: Sep 30, 2024

Faye Adams Guest

1 year ago

They left my package outside of the…

They left my package outside of the building!! Not even bothered to ring and place it on the lobby or something. Of course my package was stolen if it was left on the streets. Really awful service

Date of experience: Jul 18, 2024

Edna Foster Guest

1 year ago

We got the parts on the day they said…

We got the parts on the day they said they would!. No damage to box or the product!.

Date of experience: Jul 16, 2024

Liamtibet Guest

1 year ago

No common sense

They send package requiring signature, but to a residence, they assume no one has a job and deliver when its very unlikely someone is not avail for signature. I guess they like wasting their gas. Just plain terrible service.

Date of experience: Jul 12, 2024

Taylor Wright Guest

1 year ago

If you can avoid them, do so.

They tried to deliver my package to a different address but couldn't because it was a gated community. That was 4 days ago and I still haven't received my package. Customer service is a joke so don't expect any help.

Date of experience: Jun 24, 2024

WB Guest

1 year ago

Incompetent

They tried to deliver my package but went to the wrong neighborhood and said they couldn’t get in because of security gates. The correct neighborhood has zero gates. They also told me I have 2 attempts left and don’t have the third back even though it was the deliver drivers fault. This is also a gift for someone, they have to sign- hard to reset up a time for them to get the package.

Date of experience: Jun 23, 2024

Averil Anderson Guest

1 year ago

Twice food from Mom's meals has been a…

Twice food from Mom's meals has been a day late. It was at the next town over and 8:20 this morning. Box has also been left on the street side of the porch where anyone could pick it up and walk away.