Review Time
Exactly what it said on the tin. Answered when you needed them to simple clear instructions and Ryan who looked after us with extremely professional 5 star service will definitely use them again. Not that it matters but for reference the car was 22 plate Porsche Macan so they have no issues dealing with high luxury sector. Thanks Ryan
Avoid if you don’t want to be hit with hidden charges. Service is ok, but they charged £20 for being 10 mins late on drop off - the website says charges to change your dates, not a late charge. No chance to debate this on arrival at the airport as otherwise wouldn’t take the car. This company operates for multiple booking agents when you use Compareyourparking (e.g. Expert Meet & Greet at Heathrow), all with different prices but same service. Try another company first…
Very disappointed in the service on return from holiday. It took 45 mins for car to be delivered to Level 4 T5. In addition having asked and paid for the car to be recharged in our absence this had not been done meaning that we had a further delay whilst we found a charger and plugged in. Accepting that they were offering an additional service it is unacceptable to not then deliver what was agreed and paid for. Good service deserves praise, bad service does not.
Very good with the service help me a lot didn’t know where to meet was my first time using the company and going to my first holiday in terminal five after five years I forgot where to meet and they kindly greeted me in the car park and was very sufficient with timing
Very good service I highly recommend picked up my car on time and drop my car on time they also paid for my entry and exit fee very good work guys I will use you guys every time I travel abroad.I want to say thank you to the valet team who I clean my car and bought the car back to life the car was so fresh when it arrived.There’s nothing more to say except give this company a go
Normally book via BookFHR but these guys convinced me to book direct and they would do a valet and match the deal. 1st they didn't include entry exit cost which is crazy, next and far worse they used my Range Rover for a joyride late one Saturday night (tracker maps confirmed). they denied at first and said moving car parks due to resurfacing but that is NEVER midnight on a Saturday! they eventually admitted use and filled the fuel to cover what was used but nothing else. Such a bad company, don't ever use them again, they have lied to me over this and couldn't care less. i asked for the fee to be refunded and they laughed. Taking without permission is a criminal offence. please be careful, lots of good companies around, these have gone really bad.
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Happy Days Parking | Heathrow Airport Parking
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