johnryanbydesign.co.uk

4.8
4.8 Based on 187 reviews

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Average Rating

4.8

/
5

187 Reviews

5 Star
94%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
3%

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Paul
This review's for a mattress purchased…

This review's for a mattress purchased in 2022 with a 10 year guarantee. I'm no spring chicken, I've slept on some rubbish beds over the years, but the most expensive mattress I've ever bought has been by far, the worst. It's caused my wife and I hip and back issues, despite being a split design supposedly ideal for our body weight.Don't just read the glowing 5 star reviews on this company; look to the many 1 star reviews and see the commonality.My recent communication with the company was dismissed and the person suggested a topper pad, despite my initial email informing them we already have a topper pad.Edit: again, you didn't read. WE ALREADY BOUGHT A TOPPER and yet here you are suggesting it again. Ironic. I'm sure you sleep soundly, and I bet it's not in one of your beds.

1
Date of experience: Jan 07, 2026
Sandra Marr
We went for the softest mattress

We went for the softest mattress, we are very happy. It is on a wooden slatted base and gives the perfect softness. Lovely quality.

5
Date of experience: Dec 31, 2025
Elaine Overton
good communication good service

5
Date of experience: Dec 31, 2025
Mr John Brsk
Very happy with the mattress and…

Very happy with the mattress and service received.

5
Date of experience: Dec 31, 2025
Barkers
Ordering is easy, Mattress is perfect

Ordering is easy, great customer service contact, delivery drivers keep you updated and are prompt and polite. Mattress is perfect!

5
Date of experience: Dec 17, 2025
beverley priestley
Excellent advise given on the phone

Excellent advise given on the phone. Delivery came on time.Mattress is excellent comfort and very well made. Sleeping so much better

5
Date of experience: Dec 17, 2025
Chris 109 Customer
Great all round

There is a raft of information available on their website to enable you to narrow your choice down. Once made ordering is straightforward and there is a follow up phone call to check you are getting the correct type of mattress to suit you. Delivery was as agreed and effortless.I had an email exchange and a phone call with Julie in the office and I have to say she knows her stuff and could not have been more helpful. The mattress itself (an Artisan Luxury in a Kingsize) is superb in every respect.We would not now think of ever buying a mattress from elsewhere.Outstanding company in every respect

5
Date of experience: Dec 17, 2025
Pamela
Really good advice and help on…

Really good advice and help on telephone when ordering. Lovely comfortable mattress delivered on time by friendly personnel.

5
Date of experience: Dec 15, 2025
Ashley George
Amazing company

I am very impressed with the company and the matress I purchased. The matress is very well constructed, very comfortable and made of high quality materials. I ordered my matress based on the recommendations on the website for my needs.The following day I recieved a phone call from John Ryan to make sure the matress I ordered was suitable for me by asking questions about my height, weight, the firmness I required etc which I found very assuring that I had made the right choice.The aftercare was excellent also, not only did they send me information about caring for my matress in the post, they also sent me an email a month after reminding me it was time to turn the matress which is to be done every month for a year to prolong the life of the matress.

5
Date of experience: Dec 11, 2025
South
Very Pleased

Great bed , very comfortable, very happy with purchase, easy selection, helpful advice and fault free delivery 👍

5
Date of experience: Dec 11, 2025

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