johnryanbydesign.co.uk

4.8
4.8 Based on 187 reviews

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Average Rating

4.8

/
5

187 Reviews

5 Star
94%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
3%

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Mr Ronald Austin
Trying to review this mattress in bed…

Trying to review this mattress in bed and fighting to stay awake…The most comfortable mattress ever!!!5 star company, exceptional service and our bed has never felt more comfortable!

5
Date of experience: Dec 01, 2025
T jones
Very happy with my choice of mattress

Very happy with my choice of mattress. Comfy and supportive. Finally feels like I’ve found the right one after 2 years of mattress nightmares. Customer service so far had been excellent.

5
Date of experience: Dec 01, 2025
Thrilled with my experience!

Thrilled with my experience with these guys and our new mattress, and I was NOT an easy customer at all but they were beyond patient and kind throughout the entire ordeal I put them through! First off, the delivery was great with the kindest ever delivery guys who were so careful and respectful getting the very heavy cumbersome mattress upstairs.Having had the same rock hard mattress for so many years, our new mattress from John Ryan felt so very different that at first that we didn’t like it. I phoned them to initiate a return and they were very helpful and immediately arranged a collection for me. A friend then offered to buy the mattress off me so I canceled the collection. However, my friend changed their mind and so I booked the collection again and they were just as patient! They kindly allowed me to keep the mattress while I awaited the delivery of whatever new mattress I purchased from another company. A few weeks went by and we found ourselves sleeping better than ever on the John Ryan mattress. Once we got used to it we started to like it, then love it, then adore it! Once again I cancelled the collection, this time for good! The mattress is extraordinarily comfortable and fantastic quality. I can’t recommend John Ryan and their wonderful products enough!

5
Date of experience: Nov 26, 2025
Joni Duffin
Amazing customer service from start to…

Amazing customer service from start to finish! The quality of our new mattress is incredible. Best nights sleep I’ve had in ages. I highly recommend John Ryan they are super professional but also affordable.

5
Date of experience: Nov 20, 2025
john
Another (our third) mattress from JR Design 👍

Bought our first mattress from JR Design about 13 years ago. Nothing lasts for ever so we bought a replacement on line a couple of months ago. Excellent service pre despatch (the office rang us to check the mattress we ordered would our needs). Delivery was on the date agreed and the contractor kept in touch re ETA. New mattress is a delight to sleep on and all in all a great firm to deal with.

5
Date of experience: Nov 20, 2025
Jesal Unadkat
Quality

Great mattress itself, Have not had a better nights sleep, and very friendly buying service - even got a courtesy phone call after purchase to ensure I had the right mattress for me.

5
Date of experience: Nov 17, 2025
Pauline Baker
Very efficient and website very…

Very efficient and website very informative

5
Date of experience: Nov 17, 2025
Jenni
Great company and a wonderful…

Great company and a wonderful comfortable mattress which I absolutely love

5
Date of experience: Nov 17, 2025
Robert
Origins pocket 1500 Mattress

Have had my mattress for 6 months now. Elite tier comfort and build quality. One of my best and favourite purchases. John Ryan is the gold standard as a company and as craftsmen.

5
Date of experience: Oct 30, 2025
Peter  B.
Faultless service including a call to…

Faultless service including a call to make sure the mattress was right for me which proved to be so. A company that cares about its product and its customers

5
Date of experience: Oct 24, 2025

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