Review Time
These bunch of mugs will try every way to steal your money, and they'll call you without permission to make silly offers They stole my money and I'm reporting to the police and Consumer protection
Jumia😡 is a very big scam and criminals😡😡😡😡I ordered elegant ladies flat slippers golden color #7000 from jumia and they brought me a toured and used slippers not even the same slippers I ordered and this is my second time of ordering from jumia and I got the same experience, I swear this will be the first and last time I will order anything from jumia again you guys can never grow through scamming people criminals 😭😡😡
VERY BAD SERVICE AND RETURNPLAEASE AVOID AT ALL COSTSIve had received a product in a non working condition, and I made the return request that they said it takes up to 48hrs,IVE WAITED 3 WEEEEKS and still no one came to take it !Ive called 10 times and all they say is that they are not responsible for the late and that the kenitra agency is the one responsible for that, I told them to give the numbers of that agency and they didn't want tooPLEASE MAKE YOURSELF A FAVOR AND JUST BUY FROM A NORMAL STORE AND AVOID THIS BUULSHIT
Jumia customer service I had on 17-09-22 was so appalling , the agent told me when it’s ready we’ll call you and just ended the chat while I was typing whiles I had an order I was expecting a day prior that made me stay home, canceling my plans. Jumia still sends me offers to order, Really so you deliver in 2027? You guys should up your game. NB: I have still not received my order - 5 days late!!
I bought a pack of two brut deodorants here, what was sent was in my view, the fakeiest of the fake deodorant, I mean it was practically just smelly water. When I tried to write a review of the item, it just wouldn't display on the reviews board, I tried to request a return, but the "request return" button kept failing and displaying "we're having a technical problem" screen.To anyone reading this, I would like to warn you against buying any deodorants/ perfumes on Jumia, it's all a scam!!!
Jumia is terrible at customer service and deceptive. Jumia took my money, cancelled the order and refused to refund after several weeks. No way to contact customer service and their live help hardly ever goes through. Delivery is terrible and agents are full of lies.
Jumia Delivery and Customer Agents are both deceptive. They mark packages as delivered, when in fact they are not.Customer Service claims they are going to looking into solving issues; however, they do not call back until weeks later.When asking for a Supervisor it takes a week to call back.Inorder to get packages delivered you have to pay an extra delivery costs because as Delivery Agents claim, they don't have transport money.Horrible Customer Service and Deceptive Delivery Agents!
Jumia is a reliable online store cos I have bought quite some items with them with no regrets. The good thing is you have the option of returning the product if you are not satisfied with it or it has any defect. I've received refunds about thrice and still expecting one presently. So shocked to see the poor rating for Jumia here, the reason I decide to write my review.I hope people who have had good deals with jumia will also take out time to write a positive review like this.Justice Taiwo
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