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A dizzying array of options to log into other federal government websites (including social security) that didn't formally require this. Despite all those "options," seemingly none of them work. Also, none of the ten access codes they sent me for future log-in events worked, meaning I had to create a whole new account and then further struggle to connect to the others. I'm a multi-patent holding mechanical design engineer and still struggle...How the h*ll are people in their mid sixties and above expected to cope with this mess?Bottom line: It's hopeless
After multiple attempts to get into the OPM website to review my retirement information through login.gov, tech-support was unable to assist me. Not only that tech-support recommended that I contact the OPM alternate means for access and gave me the wrong telephone number. OPM needs to get this fixed
The online verification process was even worse than for ID.ME! It took me multiple failures over many days to get it done. The online help and replies to email support tickets were just boilerplate text & not applicable my problem. The 2 tips I have is if you have a post office branch close by that does the verification, use it. In my case they scanned the barcode given you, scanned the drivers license barcode, and then checked that the data matched. Took all of 3 minutes.The other tip is make sure that the data you enter on line matches the data that the site you are trying to access has on you. In my case it was USPBGC and they had the address I moved away from 2.5 months before. When I entered the data online I put the address on the license as requested, checked the box that said it was not my current address, & then entered my current address. This current address has been reported to the Oregon DMV, but they do not require you to get a new drivers license for address changes. It would not let me go any further at that point. I unchecked the box & deleted all the data for current address and then everything proceeded normally.
I don't trust the government to store secretly any personal information that I give them. They have already sent detailed data about me, which they assured me that they would protect, to a hostile foreign power. Seriously. Not a joke at all. They apologized and offered a whole 2 years of "free" commercial identity protection. Here's an idea, PAY ME! ... For the rest of my life. Oh, and I want TSAPre for free for life as well.Now this poorly thought out, poorly designed and cartoonishly interactive website wants me to use MFA. Really?!? And how secure is this MFA? They claim that they sent me 10 randomly generated one time use backup codes. Spoiler alert, no they didn't. They expect me to use one of these each time I log in. Or, I can use an app on a smart phone as my second factor, which I have to fund and maintain. OR! I can buy one of their pre-approved and not very secure security keys that meets their, once again cartoonishly designed and named, FIDO security standard.Hate this. Passionately.Suggestion: offer to use Steve Gibson's free as in beer, professionally designed, open source, works on any platform, peer reviewed, presented at OWASP in Dublin and as secure as any 256bit elliptic curve crypto can be, system called SQRL. Gratuitous link follows: grc dot com/sqrl/sqrl.htm Why is this better than Oauth or FIDO? It gives the authentication reliant party no secrets to keep. They get a token useful only for authentication to their site using one-way functions that can only verify an authentication, not create one.Secure and Government provided only works for the military. The security comprehension of the civilian arm is laughably naïve.
Absolutely horrendous!!I have a user name and password but was unable to log in at all.Called on the phone and was told wait time was 80 minutes and waited for a callback for 2 1/2 hours. Guy on the phone was very nice but couldn't solve the problem.I am now waiting for a letter in the mail from Soc Sec with an activation code - will take 2-3 weeks.I cannot access Soc Sec now but was able to before.Absolutely awful!! Login.gov is awful!!Your tax dollars at work.
It took a number of tries to get verified when the scanner on my phone was not able to produce a photo of my drivers license. The answer was to mail me forms to fill out. Today I tried to access the system and I logged in only to find there are no access points to visit the VA or my Healthy Vet. I get a page with my profile and other data on me but when I hit the VA tab to access it, it requires me to sign in again. There is also no mention of My Healthy Vet on my account page and no way to add it as a new account to be used, They should have called Amazon and they would have had it all done in half the time and it would have worked. Still not solution and I guess I'll be on the phone again for a few hours.
I have attempted to provide the necessary documents using the finest equipment and I receive in return statements saying "cannot read your scan." This is really irritating, requiring that I drive to a postal office to verify my driver's license--absolutely ridiculous.
I don't know where to begin. This has been without a doubt the most frustrating thing I've ever encountered! For months now I have tried to login using login.gov . It never works. They tell me my ID cannot be verified. Thety give me a tel. no. to call. It just goes around in a circle & does nothing to help.I've also tried to do this with ID.Me. That was also a mess.Why are they making us do this? It is ridiculous.
To use SSA or the VA you must use login.gov or ID.me (Id.me is worse) There are multiple steps one has to do to verify their identity including uploading photo's of your drivers license or state ID. through out the process they keep sending you 6 digit codes to your phone. Once you get to the point of verifying your phone number I got a message we cannot verify your phone number, granted I have had this same phone number over 20 years. I called the support number and waited on hold for 52 minutes. Support was as dumb as a box of rocks. He was "Pants on fire," lying. Now I have to have forms mailed to me. In the meantime I cannot login to the VA and message my doctor, or any other person at the VA but wait in the phone cue.
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