Review Time
Absolutely useless. Took over 40 minutes for it to decide I'm not me actually. When I went onto the web chat they have zero answers and just told me to go to the post office. My dog could have run this better. And my dog is an idiot
Absolutely useless. Verification; asking questions that have led me to believe they are looking at somebody else? Asking questions that go back between 14 and 42 years! I can’t even remember what I had for tea last Monday? Now I am forced to go traipsing off to the Post Office for verification. Well look on the bright side.. it’s keeping the people there in a job!
The phone verification for IDs and selfies is absolutely trash. I've tried everything, soft lighting, studio lighting. It just always gives me try again messages, ONE time I was able to get the license through, but then every selfie tanked. Fix your algorithms. SERIOUSLY
The website is sooo difficult to use, explains too long, repeat heavily - round and round, from one website to another, without having an ID check “start here”. also 6 security code sent but you just can’t get it where is in your email or text message? confused, need improv bit and easier to use.
: : Why has OPM decided not to mail 1099R forms, instead requiring federal retirees to use this dreadful site. I am 85 and this system is a nightmare. I have spent two full days trying to get authenticated with the two step process. Helpful: OPM -- mail the 1099R forms.Respectful: It is almost impossible to be respectful when OPM disrespects the users with this rubbish site.No one answers helplines, so no one helps us. Meanwhile the IRS needs my 1099R.
Tried to verify, they sent multiple texts to my phone, to verify ID, address ect. Then denied my phone. When the letter was sent NOT in 5-10 days but 21 days... the code didn't work. When I called, they told me nothing... just sat on the phone asking if I have a real question. Its bad enough I can't get UE while working on getting a new job after being laid off when the company closed, but I'm 2 months into this process and this site is the reason. And filing UE is already a pain in the A$$
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