luna-mae.com

1.4
1.4 Based on 76 reviews

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Average Rating

1.4

/
5

76 Reviews

5 Star
11%
4 Star
0%
3 Star
4%
2 Star
0%
1 Star
86%

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Frank Howard
Do not make a purchase

I'm only giving one star because there is no option for zero stars. I began the return process about a week after receiving poorly fitting garments, but the service delayed providing return instructions, offering me discounts instead. Finally, after sending back the items, they informed me that the return period had passed and declined my request.

1
Date of experience: Dec 16, 2025
The worst experience I've ever had

This has been the worst experience I have ever had with a service. The dress I received was absurdly small for an ‘extra large’; the measurements were clearly incorrect. The quality of the clothing is horrible, cheap, and unflattering. Trying to get a refund has involved DAYS of back-and-forth emails, and they still refuse to simply return my money for an $80 dress. Do NOT purchase from this service.

1
Date of experience: Dec 15, 2025
Damon
Avoid this website at all costs

Avoid this website at all costs. It’s an absolute scam. The photos do not match the terrible fabric and poor quality of the items. The materials feel like plastic and are unwearable. They are refusing a full refund despite claiming to have a 30-day money-back guarantee.

1
Date of experience: Dec 13, 2025
Eardwulf Wright
Complete fraudsters

Complete fraudsters. The product I received looks nothing like what was shown online. They tried to persuade me to accept a 20% refund instead of processing a return. I insisted on going through the return process, as the item is unusable. It turns out the shipping and customs charges will cost me more than the item itself. Save your money and shop somewhere that will handle returns honestly.

1
Date of experience: Dec 10, 2025
Mable Foster
I wish I could give zero stars for this experience

I wish I could give zero stars due to the unprofessionalism of this service. I attempted to cancel my order within 24 hours multiple times, but they ignored my requests and pressured me to confirm the order again. Be wary of their misleading practices; I initially intended to buy just one item, but later found an unexpected charge for another item I did not agree to purchase. This is why I wanted to cancel the entire order. Even though the items hadn't shipped, they insisted on charging a restocking fee, which is completely absurd. I strongly recommend avoiding this service; it is not reputable at all!

1
Date of experience: Dec 10, 2025
guiguitreu
SCAM!

SCAM!! This is an absolute scam. My supposed sage linen shirt and shorts set arrived today, and it’s terrible. The linen is cheap polyester, and the color is a gaudy lime green. DO NOT WASTE YOUR MONEY!

1
Date of experience: Dec 09, 2025
Ebenezer Powell
They are a scam, steer clear

They are a scam, steer clear. I have tried to contact them, but it redirects to a closed website or a page that cannot be found.

1
Date of experience: Dec 09, 2025
MS43
This service is a scam

This service doesn’t deserve even one star. From delivery to product quality, sizing, and the refund process, it’s all just a big scam! A $99 lesson learned.

1
Date of experience: Dec 08, 2025
Nicole Carter
Total scam!

Total scam! Do not make purchases here. The items from this website are of poor quality, worse than other discount retailers. They also hit you with extra charges in their 'returns policy,' making it not worth returning anything. I've lost over $150 and am still waiting for my partial refund. I doubt I will receive anything back. This website should be shut down.

1
Date of experience: Dec 08, 2025
Disgusting service what I ordered and…

Disgusting service what I ordered and what was delivered were not even close to being the same. Unable to contact them so had to send an email. If I could upload images I would.

1
Date of experience: Dec 02, 2025

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