mobile.free.fr

1.2
1.2 Based on 360 reviews

Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages. 🚀 Notr...

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Average Rating

1.2

/
5

360 Reviews

5 Star
3%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
93%

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Review Time

Francis Lewis
SCAMMERS

SCAMMERS - have tried to cancel contract but cannot and they will send debt collecters for the money I DO NOT OWE!!!!!!

1
Date of experience: Dec 11, 2019
Mason Lewis
SCAMMERS

SCAMMERS - have tried to cancel contract but cannot and they will send debt collecters for the money I DO NOT OWE!!!!!!

1
Date of experience: Dec 11, 2019
Shawn
Please avoid this company if you don't…

Please avoid this company if you don't want to get ripped off. They have hidden charges that you won't find out about until they've charged you. Their internet connection is frequently non existent.

1
Date of experience: Nov 17, 2019
Gabriel Cook
Please avoid this company if you don't…

Please avoid this company if you don't want to get ripped off. They have hidden charges that you won't find out about until they've charged you. Their internet connection is frequently non existent.

1
Date of experience: Nov 17, 2019
Tsyqueo
no one speaks English

no one speaks English, the internet does not work

1
Date of experience: Nov 11, 2019
AguusMz25
no one speaks English

no one speaks English, the internet does not work

1
Date of experience: Nov 11, 2019
Faith Scott
SCAM

This is a freaking SCAM. Worst customer service ever.They have stolen more than 400 euros from me and sent a debt collector claiming I owe the money! I terminated my contract with them in MARCH 2019 and until this date OCTOBER 2019 I'm still getting charged EVERY month the freaking subscription!I've tried calling them 5 different times and it's been useless, they just tell me I have to send LETTERS!!! freaking LETTERS to a random location so they can cancel the charges! I ALREADY DID IT AND THEY STILL CHARGE ME! they won't resolve anything over the phone or emails. It's 2019!!!! This is a SCAM

1
Date of experience: Oct 24, 2019
caraboy10
SCAM

This is a freaking SCAM. Worst customer service ever.They have stolen more than 400 euros from me and sent a debt collector claiming I owe the money! I terminated my contract with them in MARCH 2019 and until this date OCTOBER 2019 I'm still getting charged EVERY month the freaking subscription!I've tried calling them 5 different times and it's been useless, they just tell me I have to send LETTERS!!! freaking LETTERS to a random location so they can cancel the charges! I ALREADY DID IT AND THEY STILL CHARGE ME! they won't resolve anything over the phone or emails. It's 2019!!!! This is a SCAM

1
Date of experience: Oct 24, 2019
leonord5425
Absolutely fabulous phone support when…

Absolutely fabulous phone support when internet wasn't working. Rang 0033178569560. I'm in Edinburgh and was advised you can use roaming in many countries for no extra charge! A customer support person named Kaoutar was a complete delight and extremely helpful (perfect English). My daughter lives in Paris and uses this company with no problem. Kaoutar could give lessons to legions of customer support people working in the telco area. Many thanks.

5
Date of experience: Oct 18, 2019
Basil Price
Absolutely fabulous phone support when…

Absolutely fabulous phone support when internet wasn't working. Rang 0033178569560. I'm in Edinburgh and was advised you can use roaming in many countries for no extra charge! A customer support person named Kaoutar was a complete delight and extremely helpful (perfect English). My daughter lives in Paris and uses this company with no problem. Kaoutar could give lessons to legions of customer support people working in the telco area. Many thanks.

5
Date of experience: Oct 18, 2019

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Business Details

  • Fondé en 2012 par Xavier Niel, Free mobile est un opérateur Mobile qui se distingue par ses offres simples et accessibles. Opérateur innovant, Free a révolutionné le marché en redonnant du pouvoir d’achat aux consommateurs et libérant les usages.

    🚀 Notre mission : démocratiser l’accès à Internet et les usages mobiles en offrant le meilleur de la technologie à un prix accessible.

    🚀 Nos valeurs : innovation, trublion, consumériste, simple

    🚀 Notre positionnement : offrir des offres simples, généreuses et innovantes

    🥇Free propose aujourd’hui le plus grand réseau mobile 5G en France en nombre de sites et inclut la 5G dans son Forfait Free pour le même prix et toujours sans engagement.See more

  • email -
  • call 0173502000
  • language https://mobile.free.fr

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