Review Time
I HAVE NOW DEMANDED A FULL REFUND FOR THE APPALLING SERVICE QUALITY FROM NIKON, AND WILL TAKE LEGAL ACTION TO RECOVER THE FUNDS!!!! APPALLING SERVICE - AVOID!!!! Sent my D3300 for repair with exact instructions on the fault - NIKON UK SERVICING DID NOT EVEN LOOK AT EITHER MY NOTES, OR EVEN TEST THE CAMERA, IT RETURNED WITH THE SAME EXACT FAULT!!!!!!
I put a 500 pf lens into one of Nikons recognised repair centres in Glasgow last July. The repair centre had no idea when they were going to get the part they needed to complete the repair when I last contacted them in early December. I recently contacted Nikon customer service and they got in touch with the company and apparently the order is under way and there is no delay! I won’t be investing anymore money in Nikon. They’re disgraceful.
Having used Nikon gear for almost fifty years, and a member of NPS, I've rarely had cause to use use the Nikon repair service - the cameras and lenses are that reliable. Each time I have have reached out for help however, I have been delighted by the prompt, efficient and professional service received, and for assistance with my latest transaction - thank you Sophie & team!
Truly some of the worst customer service I have ever experienced. Even SHEIN is better. I had an issue with my brand new cameras battery, they asked me to send it back but I needed the camera asap so suggested purchasing a new one as it would be quicker than the turnaround for diagnosing a battery issue. (Without refunding first so I’d need to fork out nearly £2000 for two cameras.) It took over a week to even get to the bottom of what to do, I sent several emails to chase over the weekend and had no replies for several days. Reminder - this is a BRAND NEW camera that should be working, when purchasing directly you expect it to be in perfect condition, battery and all. I am over two weeks in now, still no replacement battery and no apology or offer for compensation over such a mess. So disappointing.
I sent my camera in for service and was always kept up to date with progress. In addition I sent an email to the Technical service person I received the original email from, asking advice about my next camera and lens upgrade. The information I received was extremely helpful and was far more detailed than I expected.
Claim your business profile now and gain access to all features and respond to customer reviews.
getadmiral.com
www.bookingcar-usa.com
immigoservices.com
fruugo.us
revolve.com
creaturecomforts.co.uk
forixt.org
joinfleek.com
americanstandardwalkinbaths.com
incharge.org
