Review Time
My husband and I have had a Nurecover Ice Bath since May 2023 and have really enjoyed it. We have more energy and better recovery from workouts. February 2024 we noted a few holes in the bottom inside layer of the tub that was trapping water. We have been diligent with care for the tub. Due to the location and perpetual water trapped in the layers, we were unable to patch it. We reached out to the service team by email and phone and they are sending us a replacement tub. The rep I worked with, Kis, was helpful, friendly, and quickly was able to get us a replacement for the tub itself. I definitely recommend Nurecover for the price, quality, and service.
This is such a scam! Ordered the ice bath as a gift for my husband for Christmas and he set it up on Christmas Day to find that the lid is not included: I went ahead and ordered the Lid on Christmas Day after reaching out to the company by email. My order has never arrived and after chasing it up with multiple emails I always get the same response. That someone is reissuing the order or following it up but then nothing! It’s now March! I am going to report this to trading standards as they are clearly fraudulent.
Do not buy this product !!…..They advertise 110-130 degrees. It barely made it to 90 degrees. It’s basically a humidifier and a cheap one at that. When I asked to return it 2 days after purchasing , they denied me and gave me the run around. STAY AWAY FROM THIS COMPANY!
It comes very well packaged. Setup takes about 20 minutes and the directions for use are straight forward. The only real negative I have, is that I can't order an extra water heater pump. After my pumps electrical cord got too hot and melted into my wall socket, I bought a 10 gauge heavy duty extension cord and was going to order another pump. Come to find out, I can't. I emailed customer service, but never heard back, even after 4 email attempts. Luckily I have an electrician for a friend and they replaced the line for me.
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