paramo-clothing.com

4.8
4.8 Based on 332 reviews

Extend your comfort zone - choose innovative design and renewable technology. Páramo delivers optimal comfort for outdoor people. We combine intelligent and functional garment design with high performance directional fabric systems which actively manage ...

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Average Rating

4.8

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5

332 Reviews

5 Star
95%
4 Star
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3 Star
1%
2 Star
2%
1 Star
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Matilda Smith
Excellent, efficient and very personable customer service.

The customer service offered to me form Sean Bromage, Customer Experience Administrator for Paramo was superb and I cannot fault him. He is a credit to the company.Unfortunately a pocket zip on my reasonably new jacket was faulty so I contacted Paramo and Sean got back to me the following day offering to replace the jacket for me. He promptly sent me information regards DPD with returns label and references. They received my faulty jacket on the 22nd May and within a week I was sent a new one. When I required some help with registering my new jacket I contacted Sean by email and he very kindly offered to do it for me. An hour later he got back to me to say it had been registered. Paramo offer great clothing and it is such a pleasure to deal with a company when you have employees like Sean who was so very helpful and made the whole process easy and stress free. Thank you once again. Anita

5
Date of experience: May 16, 2024
Overlords6911
Excellent, efficient and very personable customer service.

The customer service offered to me form Sean Bromage, Customer Experience Administrator for Paramo was superb and I cannot fault him. He is a credit to the company.Unfortunately a pocket zip on my reasonably new jacket was faulty so I contacted Paramo and Sean got back to me the following day offering to replace the jacket for me. He promptly sent me information regards DPD with returns label and references. They received my faulty jacket on the 22nd May and within a week I was sent a new one. When I required some help with registering my new jacket I contacted Sean by email and he very kindly offered to do it for me. An hour later he got back to me to say it had been registered. Paramo offer great clothing and it is such a pleasure to deal with a company when you have employees like Sean who was so very helpful and made the whole process easy and stress free. Thank you once again. Anita

5
Date of experience: May 16, 2024
Melina Carter
Páramo repair service

When I had to contact Páramo about my jacket the customer service was excellent, prompt replies to my queries and a quick decision was made about how to resolve it.The jacket was repaired and looks like a new coat, the workmanship is perfect.Thank you Páramo!!

5
Date of experience: May 15, 2024
Judith Smith
Páramo repair service

When I had to contact Páramo about my jacket the customer service was excellent, prompt replies to my queries and a quick decision was made about how to resolve it.The jacket was repaired and looks like a new coat, the workmanship is perfect.Thank you Páramo!!

5
Date of experience: May 15, 2024
A step change in mountain quality

I've climbed and visited wild places for four decades, and discovering these non-membrane waterproof jackets is at least as much of a step change in quality as I remember when the first breathable membranes like goretex came in. Paramo is superb material, and a radical way to manage rain and wind that is far more breathable, less restrictive, and quieter (no more rustling like a crisp packet). Great customer service, too.

5
Date of experience: May 13, 2024
Clive Clark
A step change in mountain quality

I've climbed and visited wild places for four decades, and discovering these non-membrane waterproof jackets is at least as much of a step change in quality as I remember when the first breathable membranes like goretex came in. Paramo is superb material, and a radical way to manage rain and wind that is far more breathable, less restrictive, and quieter (no more rustling like a crisp packet). Great customer service, too.

5
Date of experience: May 13, 2024
Dennis Clark
Paramo clothing is great

Paramo clothing is great. The waterproofing does not perish. You just refresh it. Repairs are slow but really well done. I’ve been using paramo for 25 years and still use regularly my first jacket.

5
Date of experience: Apr 22, 2024
Claude Rogers
Paramo clothing is great

Paramo clothing is great. The waterproofing does not perish. You just refresh it. Repairs are slow but really well done. I’ve been using paramo for 25 years and still use regularly my first jacket.

5
Date of experience: Apr 22, 2024
BigMaMA123
I have two very old Paramo Velez…

I have two very old Paramo Velez jackets I have cycled the length of South America with one coming into its own high up into the mountains of Bolivia Colombia and Chile ,also faring well on the coast of Antrim in April I got soaked up to ten times a day but.always dried out and not cold as long as I kept cycling

5
Date of experience: Apr 16, 2024
Elon Reed
I have two very old Paramo Velez…

I have two very old Paramo Velez jackets I have cycled the length of South America with one coming into its own high up into the mountains of Bolivia Colombia and Chile ,also faring well on the coast of Antrim in April I got soaked up to ten times a day but.always dried out and not cold as long as I kept cycling

5
Date of experience: Apr 16, 2024

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Business Details

  • Extend your comfort zone - choose innovative design and renewable technology.
    Páramo delivers optimal comfort for outdoor people. We combine intelligent and functional garment design with high performance directional fabric systems which actively manage and move liquid water.

  • email ParamoContactUs@paramo.co.uk
  • call 01892786444
  • language https://www.paramo-clothing.com

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