Review Time
Their website customer support is looping, and there is no easy way to contact them. Their contact number rang for more than 30 minutes before being answered, and they were still charged. Not worth even 1 start, shoud be zero or minus star.
Sold 2 items on Vinted posted in one large bag ,only one item arrived ,the bag had been opened cardboard box removed ,bag just folded over not taped and posted .So not left for anybody to steal it ,so obviously Royal Mail have stolen it .NOT HAPPY
Royal Mail is a joke. We posted some documents first class sign for on 20 th October but consignee says not received. We tried on line tracking but merely said we are awaiting your consignment. Tried going back to the Post Offce were we posted it only to be told that it is not their responsibility and we have to contact Royal Mail. We ere shocked. Phoned Royal Mail customer services and after several attempts at giving the reference number to a machine got absolutely nowhere. We then tried to speak to some in customer service services only to be told that the expected wait time was in excess of 40 minutes. Having paid for a service which we appear not to have received and not being able to get any sensible help is intolerable .
If you want to get rid of some money, buy something online and have Royal Mail as the courier - guaranteed you will never see your purchase. £4 for "first class" delivery, now my item is lost forever. The fact that you can't give lower than 1 star on Trustpilot is being extremely generous to Royal Mail.
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The Royal Mail is a postal service and courier company in the United Kingdom, originally established in 1516.
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