patreon.com

1.3
1.3 Based on 566 reviews

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1.3

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5

566 Reviews

5 Star
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4 Star
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3 Star
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2 Star
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Elon Butler
As An Artist, you don't have freedom.

For six months straight, I was writing Japanese doujins and novel, had subscribers, work requests but yesterday night as I tried to upload my next work and turned on their website. I found out that my account was deactivated and all the payments I had saved around 250-300usd gonna be refunded to the subscribers who had already gotten their requested work and commissions completed from me, I don't even know if the subscribers got their money back or not but the email said "child abuse detected that's why we banned your acc but in reality it was japanese anime characters which were looking underage that made em ban it" even tho it's written in stories and comics about their age being 18+ :) so really the worst platform, don't bother becoming one of the creators here if you're an artist and use games and anime characters to make doujins and write comics. That 250-300usd were supposed to be the support for me to build a better PC, increase my income and help me become independent but well. It can't be helped anymore. Thanks Patreon trust and safety community.

1
Date of experience: Jul 11, 2024
MasterKillerCZ
I didn't receive a code to login

I didn't receive a code to login. I reported the issue and they didn't react at all. Then I sent an email that I would refund my money if hey din't solve the problem within a few days or at least sent a reaction. 3 days later the problem was solved.----------------6-I should add that I received a response last Saturday apologizing for the late response and more importantly stating that the problem has been resolved. This turns out to be the case. I am satisfied no. Compliments that this was communicated and resolved over the weekend.

1
Date of experience: Jul 11, 2024
Stefan Brooks
Dreadful

Dreadful, as per 1000`s people i do not receive confirmation emails or codes from them. Cannot change email address with a code. Cannot use the patreon app without a code all of which do not arrive.Not reply to emails or support tickets raised.Never know a company to treat customers so bad. They should be shut down. Shame we cant give zero or minus stars.

1
Date of experience: Jul 07, 2024
Maggie Taylor
Electronic begging by YouTubers.

Electronic begging by YouTubers.I never really understood this company. I get constant advertising from YouTube channels I sometimes view. I once subscribed to a channel was asked to pay 5 dollars, and after a couple of months I was charged 15.00 a month without my permission. I cancelled subscription before the initial month was finished. Never got refunded for the 2 months worth so 35.00 all told. This platform steals your money. Now I just pay the YT premium fee for little or no ads supposedly. YT videos are not television shows or movie theatre content that you pay for a ticket or rent a movie and pay Hollywood studios and actors.

1
Date of experience: Jul 02, 2024
Porter B.
I turned off all email notifications, still get spams

I turned off all email notifications, I was still bombarded with spam. I deleted my account, still they sent the spams. I complained to them, in the reply they said I have to log in blah blah. How on earth should I log in when I'm not a member anymore. Besides since I registered to these scammers I get 10 x more spams, because they sell the email list to the other bad guys. Pls EU & US, ban this scam company as soon as possible.

1
Date of experience: Jul 01, 2024
Dirk Butler
PATREON IS A SCAM AND SHOULD BE SHUT DOWN LEGALLY !

This company is nothing but a place to scam people off their money ! I always gets charged twice in a month ! Then I blocked my card and started making payments manually. Yet when I pay manually they deny me access the next day asking me to pay again ! I am taking it legal this time ! Just imagine how many pple they have swindled !!! Time for patreon to shut down !

1
Date of experience: Jun 30, 2024
Noella M.
Every payment is at the start of the month

Paid for a 'month' at the end of the month at June 27. Then after a couple days got a mail that they need new payment for the next month or i will lose the subscription. So i paid for a 'month'. But in reality i got 3 days. Never buying again.

1
Date of experience: Jun 27, 2024
Christian Harris
Atrocious support and company

Given the fact that they hold their customer's money, their support is almost criminally bad. Patreon provide no way to contact them (apart from an online form) and there's no way to call, chase or escalate an issue if they choose to ignore you. They need regulating.

1
Date of experience: Jun 21, 2024
Carlile Anderson
I'm absolutely appalled with this…

I'm absolutely appalled with this company. For over a year I was paying €14.76 for a membership to a patreon page and all of a sudden I stopped being able to access the account. Even though I still get emails from the creator and have access to the private page on Facebook that you only have access to when you are a paying member patreon tell me they can't find record of my account. I sent them a bank statement over a months ago as proof I am being charged by them and after having consistent communication with the support team it appears they do not know what to do so they are ghosting me. I am so disappointed in this treatment as I loved using the service until this.

1
Date of experience: Jun 17, 2024
EM96
Very unhappy with this platform

Very unhappy with this platform. Little did I know that as soon as you cancel your subscription you can’t watch any of the content you paid for. I paid for 5 videos ( over £50) and Patreon did not let me watch them. They weren’t very helpful trying to solve this issue and their disregard responsibility. I understand they say it’s the patreon accounts responsibility but I think It’s a dodgy platform as you have to one backing you up as a costumer. Wouldn’t recommend.

1
Date of experience: Jun 17, 2024

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