pelsbarn.co

4.1
4.1 Based on 660 reviews

Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared f...

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Average Rating

4.1

/
5

660 Reviews

5 Star
74%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
19%

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Jess Rogers
My puppy enjoyed car ride in this car seat

I found the dog car seat exactly like I wanted. I placed my order, the car seat arrived on time, and it was exactly as described/pictured!! My puppy snuggled in the car seat and had a safe and calm 300 mile ride. Also, the price was very reasonable.

5
Date of experience: Jan 12, 2024
Benjamin Carter
Terrible quality

Terrible quality. I wish I had read reviews before buying this cheaply made product. I saw a 30 day money back guarantee and thought it was safe to buy this product. If the company is in California why did this package come from China? Fairly certain I have a bot responding to me as they keep asking for photos of the damaged areas or where the quality is poor. Requested a refund the day I received it, they are so busy it took days to get the response that there are no refunds on sale items but it’s always on sale. DO NOT BUY. It’s absolute junk.

1
Date of experience: Jan 11, 2024
Evelyn Kelly
Customer service is great and quality products

Customer service is great. I got updates concerning my order which was very helpful. The car beds are wonderful. Very calming for our dogs. I highly recommend Pelsbarn for great service and quality products.

5
Date of experience: Jan 10, 2024
Aznwen37
This luxurious full car bed cover has…

This luxurious full car bed cover has made such a difference in our travels together! Annie now has her own space where she can relax comfortably while we drive. thank you so much!

5
Date of experience: Jan 09, 2024
Florence Taylor
Happy with my purchase.

Recently purchased the Car Safety Dog Bed. Delivery was on time. The product of good quality. Luxurious. Also, great customer service.

5
Date of experience: Jan 04, 2024
Drayfiltre82
helpful product!

good communication on shipping process, great product, has helped our stress for our dog in the car

5
Date of experience: Jan 03, 2024
Erastus Walker
You will not be disappointed.

This was my first time doing a big order on the computer. So I had some questions along with my order and the staff was very good in getting back to me quickly and answering all my concerns. When the things I ordered came I was not disappointed. I bought a bed, car bed, harness, nail trim set, a lic mat, and the carrot game. Everything has been of high quality and did exactly what I wanted it to do. My dog really likes them all. I would not hesitate to buy more from Pelsbarn. I would highly recommend them to anyone.

5
Date of experience: Dec 31, 2023
Dana Butler
Bad. Really bad.

1. this is a car seat cover for a dog! As we all know, dogs have extremely sensitive olfactory senses. The thing has an extreme chemical smell- after unboxing we had it for thirty minutes in our room and when we returned, the whole room didn’t just smell- it stank. Not just a bit. It was extreme. The smell was everywhere. The humans got a headache and nausea from it. The dog refused to even enter the room! I bought many dog beds and similar products before. We never experienced something like this before.2. someone already mentioned it in his or her review . They advertise their special offer and say „try w/o risk“. Then they say, deals are excluded from returns - which is buried somewhere deep in their legal files. Making sure it is unlikely anyone sees it. I have been scammed by them. Extremely bad product, which we can not use, probably it is even a health hazard. And intentionally misguiding advertising and sales practices. Bad experience.

1
Date of experience: Dec 30, 2023
I received a Pelsbarn car bed as a gift for my dog

I received a Pelsbarn car bed for Christmas. After careful consideration, I decided it wasn't going to work out for my dog's use. I reached out to the company and was told I could not return the bed because it was purchased on sale. When I looked up their website, they advertised "test it today, risk free". The only way for a consumer to see that Sale items are excluded is if you dig really deep to find the hidden asterisk that states they don't refund sale item. Of course, their refund policy contradicts their sales advertising. This company scams the consumer. I don’t recommend doing business with them.

1
Date of experience: Dec 23, 2023
Xenta1411
This bed is a game changer

The bed is fantastic and my dog loves it! It made 2 days of driving so much easier for him

5
Date of experience: Dec 21, 2023

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Business Details

  • Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.

  • language https://pelsbarn.co

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