Review Time
Very helpful and quick on line services. They showed concern for it the XL car cover bed would be large enough for my pup. After chatting I as convinced it would be a good fit. She loves it. It's very soft and she can sit and watch out the windows till she gets bored with the sceneries and lays down for a nap.
The products were beyond what I was expecting them to be. The furry fabric is so soft & silky and the non-slip fabric on the reverse side helps to keep the sofa bed & car bed in place. I haven't washed them yet but I'm sure they will turn out great when I do!
Amazing service and fast delivery to Australia of the car seat/bed !! They are an amazing product for your dog !!! Our dog Benji loved it the moment he got it he even got straight in it on the lounge room floor and had a nap !!! Benji was always little anxious travelling but once he had the car seat in the car he was a very happy calm camper!!!!!
An amazing company, on so many levels!!The customer service is friendly, helpful, but very professional and quick, you don’t wait days to find out an answer. They’re very responsive. I had messed up an order twice and they quickly fixed it each time until I got it right and they stayed with me. Their products are great. My 2 1/2 half year-old dog started getting anxiety in the car and I didn’t know what it was about. I tried everything , so I decided to get the calming bed for the car. I’m not going to say it cured him 100% but I honestly can say that he’s not as anxious he calms down quicker. He seems more comfortable and so I ended up getting one for him in the house as well. He wasn’t anxious in the house but I thought if he had that same feeling in the house where he did feel comfortable, then when he went into the car, it would continue to make him feel less anxious. I’m very impressed with the company and their service
We needed a new bed for our Irish Terrier whne he travels in the car. The bed did take a while to arrive but I was kept informed. As soon as it was unwrapped he was straight to it and had fun snuggling in. We left it out overnight to settle and he could not resist it. It looks palatial in the car. Great purchase
First, beware that the delivery takes a long time and you’ll be getting generic notices that the package left an oversees location without any indication of where it came from or where the shipment is in the US - at any time. Eventually it was delivered.Do not be led to believe that since they have a return policy, you will ever be allowed to return any merchandise. I paid $268 for 2 XL back seat dog beds for my 2 Vizslas. There was no indication this was a ‘sales price’. One bed was too small for both dogs and two beds were too large for my seat (one was laid on the backseat once - one was never opened)Their strategic plan is to create a sense of safety with having a return/ exchange policy but since EVERYTHING is is ALWAYS on sale so you can NEVER exchange/ return anything! I tried to return both to get one that fit - but that was a hard no! I’ve monitor the price for a few months and my order was the same price within pennies - so anyone who purchased during that time for the holidays will receive the same customer service as I did if they try to exchange - none!Its simply false advertising - clearly they don't have return policy. It should read ‘All sales are final’ since that’s what happens in actual fact !
This is a legit company that runs a SCAM so you cannot return the product. They do not accept returns on sale items but every single day their items are on sale. Not only that but the product itself is terrible! The beds are fluffy around the edges but the bed itself, where the dogs actually lay, is a piece of fabric. No cushioning AT ALL!! This is the reason I wanted to return the product. And FYI: 4 months later, the item is still on sale…
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Pelsbarn is a small female owned company that started in 2021 with a simple mission: help shelter dogs in need, while providing all dogs with thoughtfully designed products. The goal of Pelsbarn is to create a world where every dog feels loved and cared for.
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