photoroom.com

1.4
1.4 Based on 111 reviews

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Average Rating

1.4

/
5

111 Reviews

5 Star
7%
4 Star
0%
3 Star
3%
2 Star
4%
1 Star
85%

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milanac10045
I have tried a free subsciption for a…

I have tried a free subsciption for a few days.I dicovered very soon that it was not my cup of tea.As a Capture One Pro user I was asking the support dept. how to incorporate the app directly in Capture One Pro.Capture One informed in somewhere in 2024 that it was possible to do.I have sent two requests and only received one poor answer which could not bring me further.I have quit the subscription

1
Date of experience: May 31, 2025
MrFana29
Terrible website

Terrible website, literally every 10 seconds a Cloudflare popup asking to verify I am human. It's impossible to do anything.

1
Date of experience: May 01, 2025
Rhonda F.
Worst customer service in existence.

Worst customer service in existence.They should hire new people that are at least somewhat capable of reasoning and communicating.

1
Date of experience: Apr 30, 2025
Jayden W.
Fashion Model says Photoroom is crap

I'm a model and have been using Photoroom every day to remove backgrounds and replace with AI backgrounds for two years. It has always been painfully slow and has never got anywhere close to producing the background I asked it to. It doesn't know where France is or any French city is and produces backgrounds that are garbage. In the last two or three months the 'updates' have made it very clumsy to use and it is saving my pictures to the Cloud. Which I don't want it to because Clouds get broken into and photos stolen. I use DeepAI as an image generator and this really puts photoroom to shame. I've now got so disgusted with the clumsiness of the photoroom app and the fact that it has not once given me the background I asked it to that I shan't be renewing my subscription. It really is a dreadful waste of time and money.

1
Date of experience: Apr 08, 2025
_LegendaryYT90
It's a scam

It's a scam. They charge you and there's no remedy. Insane...Support claims to be a person "linda" or "sam" but it's just bots. Say they'll get back to you in a few hours.I've had them charge me in 2024 and now again in 2025. No idea how to get it off. Insane.

1
Date of experience: Mar 27, 2025
RubisYT59
Payment Scam

Complete payment con / scam. I used the trial, 3 years ago and keep getting billed $69 each year, I have tried emailing no reply, all I get is an automated reply asking me to log in! It was 3 years ago I don't no my log in details and haven't used it for 3 years!

1
Date of experience: Mar 10, 2025
Manuel Walker
I signed up for the"free version" and…

I signed up for the"free version" and every day after that they were trying to charge me for $13.78. I tried talking to multiple representatives and they all acted like they couldn't help me cancel the membership. There was no option anywhere on the app or website to cancel. It was a mess. After constant messaging with these people they finally said I won't be charged for anything and my subscription is cancelled. We'll see.

1
Date of experience: Mar 09, 2025
JusteDrole
Photoroom.com - One of many... but better than most!! Honest review.

I honestly don't understand the bad reviews... maybe many are related to payment issues? They use the current industry standard - "Stripe" with ZERO issues on my 10s of platforms per month I use Stripe with. Quick, safe and clear what you pay and when. You can discontinue your subscription easily at expiration.. so there it is. If you have payment issues it is rather YOUR issue NOT theirs 95% of the time. Honestly.. I give up ranting about useless users and give bad knee-jerk review instead of reflecting on what they did wrong or neglected to do.I create my own images with inspiration by other top TOOOPPP AI imaging models, and wanted a simple background remover. Tried many others, paid and whatnot - this one was GREAT!! So I thought, ok, it is cheap I will use it for my removals only. I am poor freelance tutor, so I count pennies.Then for kicks I created an image just to test the capabilities.. needed a record of only a few words and it hit it first time! Usually it takes so many iterations with the best other models to get my goal. Guys and gals, give it a try, free trial too. CHEAP!!!!! I found my paradise. Thank you, you saved me so much time.I use my own pro photo/image editors, but they have many features for pro users... hope the costs don't increase, cause millions more will join once they discover it. Hope I helped the platform, they deserve it. I have vast experience in graphic design, AI model & chatbot tester/validator and an English tutor. (I used and tested deepseek since v2 and predicted its rise, may Photoroom.com rise equally)

5
Date of experience: Feb 19, 2025
Hale Scott
Background removal needs more work

The background removal tool is handy for simple tasks. For more complicated stuff where you switch from automatic to manual and back again its simply unusable. It will constantly revert changes you did in manual, or if you are trying to get an automatic removal of a certain portion of the image it will reprocess the ENTIRE f***ing image all at once, messing up what you had done in manual.We/I need a way to have the automatic removal part be applied only to a certain area and not overwrite the changes ive made in the manual. Currently, its frustrating as f*** to use for anything that nears the realm of graphical work instead of simple background removal

2
Date of experience: Feb 07, 2025
OptionnMC
Used to be good.

Unfortunately at one time this was a fantastic app and I did not mind paying the large price tag per year However for the past few months there have been so many problems that noone seems to want to fix.

1
Date of experience: Feb 03, 2025

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