Review Time
HORRIBLE customer service. AVOID at all costs. You will not be able to retrieve the number of your own card. The card belongs to the customer. CARDS NOT accepted in most of the transactions. You have to be lucky to pay with their carda. Just avoid.If there was negative system they deserve it.
Myself, my husband, and my parents were supposed to receive a number of gift cards from this Company, who was engaged on behalf of another company - Opencare to provide Visa gift cards. After paying for shipping on all 5 gift cards, it has been several weeks and we have not received a single physical card. When I contacted Customer Service, they did not confirm they would refund the shipping cost back onto the card, extend the expiry of the cards, resend the cards free of charge, or even reissue the card virtually so I could get immediate access. Customer Service with this company is incredibly poor and their withholding of my funds is potentially criminal.
I have a debit card that I received as an incentive to get a rebate for a product I bought. Could never get card to work or find anyone to contact. A live person not an animated voice!Web site just bounces to a site not safe and phone number is never a choice for what I want.Now card is expires and no choice to get a replacement or help.Very very bad customer service and a fraudulent company in my opinion!
No access to my wallet!Created u/n, p/w etc. It wouldn't let me put it into a wallet. Then when tried to log in, it wouldn't accept my details. When I tried to reset, it just sent to a blank screen. No live chat, because ... you have to sign in first! Terrible.
Is there a way to give a negative 1 star/ I am out $850 in points waiting for cards. I have received about 10 emails asking to verify my information or call. When I call all I hear is that I have to wait for 10 days after the confirmation email. Then! i get an email saying they need to verify my information. I'm stuck in a loop and I can't get help. I a so frustrated I could scream
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