serremo.com

4.3
4.3 Based on 131 reviews

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Average Rating

4.3

/
5

131 Reviews

5 Star
73%
4 Star
11%
3 Star
1%
2 Star
2%
1 Star
14%

Filtered Reviews

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Review Time

Carlie F.
Very quick with their response back to…

Very quick with their response back to me after I had a complaint and they had no issue with replacing my item. Brilliant communications all round.

5
Date of experience: Dec 04, 2020
Hester Price
Great customer service and very quick…

Great customer service and very quick to respond! Highly recommend this company.

5
Date of experience: Dec 02, 2020
Emanuel
I recently made two purchase's from…

I recently made two purchase's from this company and was really pleased with both items. Quick delivery with no problems or issues. Quality product at a very good price.

5
Date of experience: Nov 26, 2020
Very happy with the help I recieved…

Very happy with the help I recieved from serremo, very professional and quickly helped when I had ordered the wrong colour item

5
Date of experience: Nov 25, 2020
Joshua Patterson
Hi this is Johnny Roden

Hi this is Johnny Roden My hoodie came in today i am happy with it Thank you very much for keeping me up dated It fits very nice thank you again

4
Date of experience: Nov 25, 2020
Mindy Lewis
Take a minute and read!

Before placing my order, I did see that shipping was between 10-20 days and it took 14 so, if you don’t have patience you are in trouble! I ordered the wanderer jacket and the American flag hat for my husband. The jacket is awesome. Great quality and exactly as pictured. Sadly, we are returning the hat. Excellent customer service too. Overall, very happy with this experience!

5
Date of experience: Nov 21, 2020
Levi Smith
Excellent Product and Great Customer Service at Serremo.com

Extremely happy with my purchase from Serremo.com! Outstanding quality! Seeing how great the Wanderer Jackets are in person makes me wish that I had ordered one in every color! Definitely worth the wait! Jamie from customer service and Travis from sales were a pleasure to chat with and helped to ensure my order was received as scheduled!

5
Date of experience: Nov 20, 2020
Betsy Turner
Thank you so very much

Thank you so very much. The customer service has been wonderful.

4
Date of experience: Nov 19, 2020
Chadwick
I ordered the wanderer jacket

I ordered the wanderer jacket. I ordered it too small and wrong color. Duhh When I contacted customer service to correct the issue, they responded in a timely manner with the utmost compassion. I was given instruction steps to exchange for correct item. Mary Rose was friendly kind and caring GREAT customer service !!Thank you

5
Date of experience: Nov 17, 2020
Rowland
Although we had a shipment error...

Although we had a shipment error.... ....Mary in customer services was extremely helpful and organised for the correct item to be sent out which arrived a week later. It looks like the shipping company had messed up the items! Happy with the item when it arrived and gives confidence when a company goes above and beyond to help - thanks and especially to Mary Rose (CS).

5
Date of experience: Nov 06, 2020

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