sharkcordless.co.uk

2.7
2.7 Based on 201 reviews

Sharkcordless.co.uk is an official site of Shark Clean UK, where Shark products can be purchased directly. Creators of 5-star customer rated upright, cordless and handheld vacuum cleaners and steam mops, Shark’s revolutionary floorcare solutions are quick...

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Average Rating

2.7

/
5

201 Reviews

5 Star
32%
4 Star
4%
3 Star
7%
2 Star
10%
1 Star
46%

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Review Time

Jacqui Hughes
Blocks up all the time

Blocks up all the time. Customer service was useless.

1
Date of experience: Dec 22, 2024
Clarence Foster
Customer Service Non Existent.

Shark Stratos Cordless Stick Vacuum, Pet - Refurbished [IZ400UKT] arrived Friday ordered from Shark Refurbished on Ebay we charged as in instructions, no indication whether it actually charged although battery indicator was full, used it briefly twice over two days and then went flat, now it wouldn’t charge at all with flashing red light.What is more annoying we contacted Shark via Ebay on Monday and again on Tuesday, no response at all in the end on Wednesday I submitted a return through Ebay where Shark should respond, nothing again, until Ebay sent a return label Friday PM.In my experience Shark Customer Service have been useless, no response, no apology, I now have to lump this to Royal Mail depot, and wait for a refund.Black Friday seems to be an opportunity for these companies to pass on their rubbish, second item returned in a week.

1
Date of experience: Nov 29, 2024
Mario Butler
I won't recommend the shark cordless

Terrible vacuum, E7 fault all the time , only 15 months, never been that powerfull, and battery life not great, lesson learnt will go back to a tradiinal vacuum cleaner

1
Date of experience: Nov 29, 2024
Shane Coleman
I’ve emailed in excess of x10 about my…

I’ve emailed in excess of x10 about my missing hoover. No refund, no apology, no bending over backwards to get this sorted.

1
Date of experience: Nov 25, 2024
Wanda
Enough of the malarkey

Folks, let me tell you something—when I was a kid growing up in Scranton, we didn’t have fancy vacuums like this Shark Stratos Cordless. Back then, we had a broom, a dustpan, and a lot of elbow grease. But times have changed, and let me tell you, this Shark? It’s a game-changer. A real game-changer.Now, look, I’ve been around a long time—seen a lot of things, passed a lot of bills, and cleaned up a lot of messes, both figuratively and literally. But this vacuum? It’s like the Amtrak of cleaning appliances. Reliable. Efficient. Gets the job done. You know, I’ve always believed in investing in the middle class, in the things that make life easier for hardworking folks. And this Shark vacuum? It’s the kind of thing that helps everyday Americans—folks like you and me—get through the day

5
Date of experience: Oct 31, 2024
Vernon B.
The vacuum is just plain awful

The vacuum is just plain awful. Suction is next to pointless. Less suck than your granny before she puts her teeth in. I honestly believe an asthmatic with a straw would be able to collect more dust. The anti hair wrap technology is just a big fat lie. Constantly having to take machine apart to cut hair away. It gets blocked, almost every time it is used. So I have to take it apart and clean. I thought the machine was broken so contacted customer services, who I cannot fault. They replaced the whole device without issue. However, the new one is equally as pathetic a device. I wish I had not wasted my money.

1
Date of experience: Sep 18, 2024
Morty
Cordless Hoovers just aint it.

So there I was, fresh off a 2-week vacation, my OCD pulsating like a dubstep track, whispering "Clean, you filthy pig! Oink for me!" The stairs, riddled with 14 day old dog marmite mine hair, were the first on my list. Armed with my trusty, corded vacuum, I prepared to reclaim my domain.Halfway up, things took a turn. A rogue raccoon (I swear I’m not making this up) leapt out from behind the bannister, bellowing what I can only describe as an anime battle cry: "ORE WA GROOTO!" Startled, I tripped over the vacuum cord and somersaulted down like a worthless piece of meat I am.The fall wasn’t just physical. My wife decided she’d had enough, packed up the kids, and left me, alone and ashamed my only resolution here was to find my feet again and hit the stairs with the Shark Anti Hair Wrap Cordless Pet Vacuum Cleaner IZ202UKT. This beautiful thing about this bad boy, you guessed it, no cord, no large L from the racoon in the future. Giving this a solid 8/10 due to the sheer fact im still salty over my L with the racoon in the first place.

4
Date of experience: Sep 11, 2024
Scarlett Johnson
Disappointed

Ok, I have a young son and dog so wanted a hoover that was cordless and could move around the house easily. I can’t compare to other cordless vacuum cleaners but to be honest I wish I’d never paid the money for it, had read good reviews so decided to buy.I was really disappointed, expensive and does not pick up dog hair like previous corded vacuum cleaner. Doesn’t pick up dirt and constant error messages despite regular emptying and cleaning.! To be honest it has put me off cordless vacuum cleaners and this company.

1
Date of experience: Aug 07, 2024
Hazel Adams
Absolutely rubbish blocks at even a…

Absolutely rubbish blocks at even a small bit of fluff I’m constantly having to take it apart and unblock it! We only have 1 carpet in the house mostly hard floors! Never get another !!!

1
Date of experience: Jul 04, 2024
Karlene Hughes
Inexpensive new parts for my old vac

Ordered new parts for my upright corded vacuum cleaner. It’s years old and has never failed me but everything wears out eventually. Customer care were brilliant (Karina) helping me with simple steps and eventually ordering my new parts. Inexpensive replacement parts (who does that these days?) and especially for my old and trusted vacuum. Thankfully there are some things in this world that still have old fashioned values. Well done shark!

5
Date of experience: May 30, 2024

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Business Details

  • Sharkcordless.co.uk is an official site of Shark Clean UK, where Shark products can be purchased directly. Creators of 5-star customer rated upright, cordless and handheld vacuum cleaners and steam mops, Shark’s revolutionary floorcare solutions are quickly gaining popularity in the UK, having already earned a dedicated following in the USA. Developed through customer testing to combat real-life cleaning frustrations. Discover the perfect Shark for you and your home…See more

  • email customerservice-uk@sharkninja.com
  • call 08008620453
  • language https://sharkcordless.co.uk

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