skoda.co.uk

1.9
1.9 Based on 201 reviews

Search for new and used cars, book a dealership car test drive and take part in the government scrappage allowance scheme....

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1.9

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5

201 Reviews

5 Star
20%
4 Star
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3 Star
3%
2 Star
6%
1 Star
70%

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chris
Dangerous skoda …

If you buy a skoda enyaq be prepared to have a mountain of problems which skoda won't rush to fix. One major issue is the car slams the brakes on whenever it feels like it, skoda dont see this as a serious or dangerous issue.

1
Date of experience: Dec 01, 2025
Game Over
No respect for customers

Where to start.Tried to buy two new cars. One was damaged on the door when they PDId it. They assured me it would be repainted and the rest of the car would be covered over at the professional VW body shop. it came back caked in dust inside and out, finger prints all over it So I said 'no thanks'.the second attempt was at another dealer, and the fuel pump on the Fabia was faulty. They offered to replace it, and I said 'no thanks'. They did not process my refunable deposit regardless of how many times I chased this. I had to escalate to group level.I agreed with the non refunding dealers (Barlows Stoke) that all of my personal information should be removed from their system.A week later I got a cold call from another Skoda Dealer in Preston - who had clearly gotten my number from the Skoda system via Barlows.So, my advice, if you want a car - don't buy a Skoda.

1
Date of experience: Dec 01, 2025
Kenneth East
Poor quality

I'm the unfortunate owner of a skoda karog, this new car is only 5 months old, but it has Been back to the dealership twice because of oil leaks on the engine, when it is financially possible i will get rid and look for a different make,I can't advise u not to get a skoda, but please consider the situation I'm in.

1
Date of experience: Dec 01, 2025
Paul
Would I buy a Škoda

Would I buy a Škoda Would I buy a Škoda,not if it was the last car to be had,I’ve just got rid of the last one, and I am feeling rather glad.I had it from new,a death trap from the start,on many many occasions,from this world I did nearly depart.It would not go into gear,and left me with no control,my metal health was struggling,this car was taking its toll.It did not happen everyday,the dealer a fault could not find,I had to leave in the death trap,I was in danger the dealer did not mind.Škoda HQ did not care,just drive it until it breaks,no care about my safety,oh for heavens sakes.2 years of driving a death trap,work have given me a new car,it’s another bloody Škoda,now this has gone way to far.So change jobs or drive a Škoda,I know what’s best to do,I am not driving a bloody Škoda,so that should give you a clue.

1
Date of experience: Nov 25, 2025
D NORMAN
Skoda Elrog Sport. Line

Skoda Elrog sport line.The worst car I have owned.The ride is harsh to say the least.The front suspension is extremely noisy,possibly faulty.Automatic headlight dimming does not work correctly The front driver's seat is faulty and the stated range leaves a lot to be desired

1
Date of experience: Nov 24, 2025
Piotr Biesek
subscriptions

need to pay an annual subscription for basic features! very disappointing

1
Date of experience: Nov 24, 2025
self build
Poor attitude

Poor attitude. I've had 2 Skoda Enyaq VRS's and this second one will be my last. I've done 8,000 miles in the car and it went in for warranty work as it needed new puddle lights (continuous issue) and a new interior light control board. I also had a pulsing through the brake pedal. Turns out that it needs new discs and pads as the RH front disc has warped (Fluctuating). Skoda have just told me that warranty doesn't cover it even at this mileage. I've argued that as the LH disc is fine this should be covered. I'm now off to the Motoring Ombudsman. I'm not sure I'll get anywhere but Skoda have quoted £763.00!! I always drive on regen and I don't drive hard at all. I've never seen this issue before with my Skoda's. Anyway, due to the approach from Customer Care I'll not be buying a Skoda again. I'm going Honda or Nissan from now on.

1
Date of experience: Nov 24, 2025
Anne Ellis
Poor quality component and dreadful customer service.

After 11 years and 4 Skoda Octavias I hit my first issue with Skoda. My 4 year old Octavia, bought new, lightly used, carefully serviced at the main dealer and hitherto trouble free was identified as having worn fron lower suspension bushes. My concern is that after less than 13000 miles, the tyres are barely worn yet the suspension has already orn to the point that repair is needed. The fact that the suspension hasn't even lasted as long as the tyres seems to me a failure of component quality. Sadly, the staff at the Skoda call centre were amongst the worst customer service staff I've ever encountered and were totally disinterested and unhelpful. The only reason I still had the Octavia Estate was that my wife and I were struggling to decide between another Octavia, a Karoq or an Elroq. Fortunately, the Skoda customer service decided the issue - forget Skoda and try something else. Our replacement is arriving in March, another Member of the Kia family to accompany our Picanto runabout. Skoda's loss is Kia's gain.

1
Date of experience: Nov 24, 2025
JEOFREY ALIWALAS
Front right led indicator module faulty…

Front right led indicator module faulty after 3 years. It's not normal for a 3 year old model.My car is a Kodiaq. Is it a standard that these Kodiaqs have failures on electrical / electronic components after warranty period?Have to pay for diganostics and needs to pay for the component as well. What's next, the left module after a month? or another very expensive controller module like engine management system!!!!!Skoda needs to look into this.

3
Date of experience: Nov 20, 2025
Drop in aftersales service and manufacture quality.

I am on my 3rd Skoda, the latest being an Octavia VRS purchased just over two years ago. During this time, I could not drive the car for 9 months due to a medical condition. As a result, it has only completed 10000 miles; most of it motorway driving. Three weeks ago the clutch failed. Despite, the low milage and age of car I was told this was due to "wear and tear" and possibly my driving style. (Never had a problem in my over 40 years of driving). Since then getting the car repaired has been difficult. It is still awaiting parts even though I was told all the parts had arrived last week. I will never buy a Skoda again

1
Date of experience: Nov 14, 2025

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  • Search for new and used cars, book a dealership car test drive and take part in the government scrappage allowance scheme.

  • language https://www.skoda.co.uk

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